Intermountain Healthcare
Intermountain Healthcare deployed the Fluid user interface for PeopleSoft Financials and Supply Chain
Summary
Intermountain Healthcare deployed the Fluid user interface for PeopleSoft Financials and Supply Chain, with extensive use of Homepages, Tiles, navigation collections, and Fluid WorkCenters to drive an improved user experience with increased efficiency, fewer clicks, and a more intuitive system that minimized training impacts.
Customer comments
Implement Fluid Navigation for their users, employing role-based Fluid homepages for Inventory, eProcurement, Company Homepage, Navigation Collections and WorkCenters. Innovative use of Fluid navigation to (in their words) "help users do their day-to-day tasks more efficiently".
Not only have they embraced the role-based Fluid Navigation paradigm, but they freely share their success, how-to's and lessons learned with other companies (and Oracle) via compelling presentations with an enthusiastic evangelist in Jared.
Benefits
- Improved user experience
- Efficiency/Time Savings – fewer clicks
- Intuitive - minimized training
Lessons learned
- Functional gaps
- Work Centers don’t work in multiple windows
- Expense – proxy gap
See also
Intermountain Healthcare has also been recognized as a feature innovator for other efforts: Intermountain Healthcare has deployed Global Search, the quick access bar, and the Notifications panel with PeopleTools 8.59.