Southcoast Health, in conjunction with their partner Velocity Technology Solutions, moved all PeopleSoft HCM and ERP environments to Oracle Cloud Infrastructure in 2 months, addressing infrastructure gaps, improving security, performance, application efficiency, service levels and response times all combining to yield cost savings and improved agility. In addition, Southcoast Health, in conjunction with their partner New York Technology Partners, deployed the Fluid user interface for managers and employees, retired customizations in favor of delivered functionality, eliminated manual processes and paper forms with Form Builder, converted customizations to configuration with Page and Field Configurator, used Event Mapping, and used PeopleSoft Test Framework to create automated tests for regression testing.
Migration to OCI with Velocity as an MSP
Migration to OCI for HCM and FSCM in 2 months
Go Live Cutover to OCI in 48 hours
Fill Gaps on Infrastructure
Increase Application Efficiency
Improve Service Levels in Order to Allow for Growth
Achieve Faster Response Times on Requests
Have one Single Source of Truth
Cost Savings and Increased Profits
Agility, Flexibility
Increased operational efficiency and compliance
Data Security Improvements
Automated Patching and Environment Refreshes
Improved Performance of PeopleSoft HCM and FSCM
SouthCoast health went live of PeopleSoft on Finance/Supply Chain in October, 2016 and HCM in October, 2017. Even though they went live in 9.2, they only implemented classic and not fluid. This year they are undertaking a large strategic effort to achieve following goals.
To achieve these objectives, SouthCoast is doing following:
Organizational response to these changes have been phenomenal. Employees and Managers love the new look and feel and really appreciate that they can now perform critical functions on phones or tablets. For example Certification/Licenses can be uploaded through a phone or open enrollment can be completed on a phone or tablet. Management is also excited about the reporting capabilities where managers, for very first time, will be able to do self service reporting on direct/indirect reports.
Another important initiative is the reduction in paper. With the latest release, they are now exploiting features like fluid forms, development documents and surveys to reduce paper and go electronic.
Finally, with the image upgrade they are learning about past mistakes and re-evaluating all customization to come up with a better way to reduce customization and maximize product utilization. They new design heavily utilize page/field configurator., event mapping and analytic frameworks.