CIM simplifies product configuration by providing scripts that configure Assisted Selling. The scripts allow you to identify the components used within your environment, as well as to add on additional applications. Using CIM ensures that all necessary steps are completed and are performed in the correct order.
CIM handles the following configuration steps:
Creates data sources according to the database connection information you supplied, including those needed for applications you may add
Creates database tables and imports initial data
Creates and configures ATG application servers, including a dedicated indexing server, a lock manager and required loader servers
Assembles your application EAR files for each ATG server, including modules for the Agent, Production and Data Warehouse load servers, as well as DCS-CSR, Fulfillment and UI modules
Deploys EAR files to your application server and allows you to start up the agent-facing, customer-facing and load servers
Allows you to add custom modules
Refer to the CIM script help and the ATG Installation and Configuration Guide for additional information on CIM.
To install Assisted Selling using CIM, do the following:
Install your application server.
Install your application files.
To start CIM, go to <ATG10dir>/home/bin and launch the CIM script:
./cim.sh | bat
Select the products you want to install.
Select the add-ons that you want to install.
Follow the CIM script according to the prompts. You can type H at any prompt for additional information.
