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CASHIERING FLOW AT CHECK IN / DURING STAY Application Setting

Group.  Reservations

Type.  Setting

Application.  PMS

Description. Determines the flow of Cashiering features at check in.

Property Determination.

Internal Name. PAYMENT_PROMPT_AT_CHECKIN

Activation / Inactivation Rules. 

In order for this setting to work within the front end, the check box exposed on the Configuration>Cashiering>Payment Types screen, Prompt at CI, must be selected.

Available Values.

Advance Bill

Billing

Force Advance Bill and Payment

Force Advance Bill

Force Payment

Auto Advance Bill and Payment

Never

Payment

Posting

(See Notes below.)

Add On Licenses/Country Specifics.

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Other Application Settings.

Reservations>Pre Payment Print Type application setting must be selected when Force Advance Bill and Payment is chosen.

Reservations>Force Advance Bill Print Type application setting must be selected when Force Advance Bill is chosen.

Reservations>Minimum Nights To Pay With Force Payment application setting is available when Force Payment is chosen.

Affected Areas

Menus / Screens / Fields.

  • Front Desk>Arrivals>Check In
  • Front Desk>Arrivals>Walk In>Check In
  • Reservations>Update Reservation>Check In
  • Control F4>Check In
  • Reservations>Options>Shares>Check In
  • Reservation screen
  • Reservation Dashboard Layouts 1, 2, and 3
  • Configuration>Cashiering>Payment Types - Payment Types screen will include Auto Pay at CI option when Auto Advance Bill and Payment is selected.

Reports & Report Forms.

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Permissions.

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Notes

The following functionality will occur when the Cashiering Prompt/Flow at Checkin setting is set to:

Advance Bill

(1) If the payment type of reservation is marked to Prompt at Checkin, the Billing screen will be displayed with a message prompt asking for the Advance Bill to be Tonight, Nights or Entire Stay.

 

(2) Default is for Entire Stay.

 

(3) Then a prompt to Post Any Additional Charges is displayed.

 

(4) Select Yes to add additional charges via the Transaction Posting screen or select No to display the Payment screen.

 

 

Billing

(1) If the payment type of reservation is marked to Prompt at Checkin, the Billing screen will be displayed.

 

 

Never

(1) No prompt for payment is made at check in.

 

 

Payment

(1) If the payment type of reservation is marked to Prompt at Checkin, the Billing screen is displayed wand the Payment screen will be displayed with a new field called Nights directly under the Amount field.

 

(2) The default value for Nights will be the number of room nights for the reservation.

 

(3) The default value for the Amount field will be based on the calculation rule taken from the credit card authorization rules.  The rule is selected from the combination of Reservation Type and Source Code from the reservation.

 

(4) When changing the Nights value the Amount value will be recalculated and displayed.

 

(5) The user can still over write the value in the Amount field.

 

 

Posting

(1) If the payment type of reservation is marked to Prompt at Checkin, the Billing screen is displayed and the Transaction Posting screen is displayed.

(2) You may post charges or close the Transaction Posting screen.

 

 

Force Advance Bill and Payment

Require payment prior to check in. See Force Advance Bill and Payment at Check In.

 

Force Advance Bill

Issue a key or key PIN valid for any number of nights the guest is staying and, optionally, post prepayment prior to check-in. See Force Advance Bill.

 

Force Payment

The check-in and key generation (or issue of key PIN and valid-until date) can only be completed after payment is posted. See Force Payment.

 

Auto Advance Bill and Payment

Allows you to designate a payment method as a special payment method. When this payment method is applied to a reservation, upon check in, the user is taken to the Billing screen where Opera automatically posts the charges for the entire stay on window 1 and immediately auto-posts a payment transaction to offset those charges. See Auto Advance Bill and Payment for details.

 

Application Settings for CASHIERING FLOW AT CI/DURING STAY -->

Auto Advance Bill and Payment

Force Advance Bill

Force Advance Bill and Payment

Force Payment

Advance Bill

Billing (CHKOUT02)

Payment (PAYMENT)

Posting (MNPOST00)

1

"Do you want to go to cashiering?" prompt at Check In (If the payment method on reservation is selected for Prompt at Check In.)

  • Yes (If the payment method on reservation is selected for Prompt at Check In.)
  • No (If the payment method on reservation is selected only for Auto Pay at Check In.)

No

No

No

Yes

Yes

Yes

Yes

2

Does the Advance Bill screen display?

No

Yes

Yes

No

Yes

No (Billing)

No (Payment)

No (Posting)

3

Is "Close" button on Advance Bill screen available?

N/A

No

Yes

No

Yes

N/A

N/A

N/A

4

Do the Advance Bill charges get posted ?

Yes

Yes

Yes

No

Optional

No

No

No

5

Does the Payment screen display for the calculated amount of advance bill charges?

No

Yes

Yes

Yes

Yes

No

Yes

No

6

Are the Nights and Key Valid fields on Payment screen?

No

Yes

Yes

Yes

No

No

Yes (Nights only)

No

7

Are the Nights and Key Valid fields on Payment screen editable?

N/A

No

No

Yes

No

No

Yes (Nights only)

No

8

Is payment mandatory for Advance Bill charges? / reverse check in?

Yes

No

Yes

Yes

No

N/A

No

No

9

Is the Key PIN Code generated without payment? (In case the configured key interface is such that it generates a key PIN code.)

N/A

Yes

No

No

Yes

Yes

Yes

Yes

10

"Do you want to post additional charges?" prompt.

Note: The display of this prompt is controlled by the Post Additional Charges Prompt popup blocker setting. (See Popup Blockers for details.)

Yes

No

No

No

Yes

No

No

No

11

Does the Payment screen display for any posted additional Charges?

Yes

No

No

No

Payment screen amount includes additional charges.

No

No

No

12

Is Information Folio printed upon full payment?

Yes

Yes

Yes

Yes

No

No

No

No

13

Is an invoice with bill number printed upon payment?

Yes (Only for additional charges during check in.)

Yes

No

No

No

No

No

No

14

Is Key PIN code displayed along with "Check in successful" message? (In case the configured key interface is such that it generates a key PIN code.)

No

No

Yes

Yes

No

No

No

No

15

Is the Application setting , RESERVATION -> SETTINGS -> "FORCE BILL PRINT TYPE" visible?

No

Yes

Yes

Yes

No

No

No

No

16

Is the Key PIN and Key Valid date displayed on dashboard1 and dashboard2? (In case the configured key interface is such that it generates a key PIN code.)

No

Yes

Yes

Yes

No

No

No

No