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What's New in This Release


What's New in Siebel Field Service Guide, Siebel Innovation Pack 2014

Table 1 lists the changes in this revision of the documentation to support this release of the software.

NOTE:  Siebel Innovation Pack 2014 is a continuation of the Siebel 8.1/8.2 release.

Table 1. New Product Features in Siebel Field Service Guide, Siebel Innovation Pack 2014
Topic
Description

Setting Up the Barcode Interface

Modified topic. It includes information about the values in drop-down lists for the Entry Mode field value and about selecting an application for the barcode interface.

Creating New Records for Barcode Data (End User)

Modified topic. It includes information about how to create new records for barcode data.

Updating Records with Barcode Data (End User)

Modified topic. It includes information about how to update records with barcode data.

Finding Records with Barcode Readers (End User)

Modified topic. It includes information about how to find records with barcode readers.

What's New in Siebel Field Service Guide, Version 8.1/8.2

Table 2 lists the changes described in this version of the documentation to support this release of the software. The new features described in Table 2 are available in Siebel CRM version 8.1.1.11, Siebel CRM version 8.2.2.4, and later.

Table 2. New Product Features in Siebel Field Service Guide, Version 8.1/8.2
Topic
Description

Process of Configuring the Dispatch Board (Open UI Client)

New topic. It includes information about the tasks that developers can perform to configure the Dispatch Board for the Open UI client.

Setting User Preferences for the Dispatch Board (End User)

Modified topic. It includes information about the parameters that are associated with the Dispatch Board for the Open UI client.

Displaying Data in the Dispatch Board Gantt Chart (End User)

Modified topic. It includes information about displaying data in the Dispatch Board for the Open UI client.

Viewing Employee Details in the Dispatch Board Gantt Chart (End User)

Modified topic. It includes information about viewing employee details in the Dispatch Board for the Open UI client.

Assigning Activities to Field Service Engineers (End User)

Modified topic. It includes information about assigning activities to field service engineers for the Open UI client.

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