Siebel Partner Relationship Management Administration Guide > Setting Up Application Services Interfaces for Siebel PRM > Shopping Cart Transfer Workflows >

Transfer Cart Outbound Receive Acknowledgment Process Workflow


The Transfer Cart Outbound Receive Acknowledgment Process workflow is shown in Figure 17.

Figure 17. Transfer Cart Outbound Receive Acknowledgement Process Workflow

When this workflow is called, the following events happen in this order:

  • The workflow gets the status of the message that has been received and looks for the partner it was received from.
  • The workflow looks for an existing Keymap record that indicates whether to update it or create a new record. The Keymap data includes a record of the transferred information, including the time of the last transfer and the key used to reference the shopping cart's counterpart in the external system.
  • If there is no error, the workflow creates or updates the keymap record and retrieves the URL information. Then, it renders the redirection view with the URL it has retrieved, using Virtual Fields.
  • If there is an error, the workflow presents the customer with an option view that allows him or her to decide whether to choose another partner or cancel the transaction.
Siebel Partner Relationship Management Administration Guide Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Legal Notices.