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Siebel Installation Guide for UNIX describes the installation and initial configuration of Oracle's Siebel Business Applications. The installation and configuration tasks are covered for Siebel Enterprise Server software, Siebel Web Server Extension (SWSE), Siebel Mobile Web Clients, Siebel Tools, and other installable Siebel modules. NOTE: Siebel Innovation Pack 2014 is a continuation of the Siebel 8.1/8.2 release. This innovation pack is provided for Siebel CRM version 8.1.1.14 and version 8.2.2.14. The Siebel Installation Guide for the operating system you are using is for installing Siebel Innovation Pack 2014.
What's New in Siebel Installation Guide for UNIX, Siebel Innovation Pack 2014
Table 1 lists the changes in this revision of the documentation to support this release of the software.
Table 1. What's New in Siebel Installation Guide for UNIX, Siebel Innovation Pack 2014
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Installation-Related Changes for Siebel Innovation Pack 2014 |
New topic. Summarizes several important Siebel CRM product changes affecting this guide. It is strongly recommended that customers installing Siebel Innovation Pack 2014 also install Siebel Patchset 1 or later, where available. Note that Siebel Maintenance Release Guide is no longer provided for the current release. Versions for prior releases are still available on My Oracle Support. |
Roadmap for Installing Siebel Business Applications in a Migration Installation Case (Existing Installation) |
Updated topic. Customers must reset any passwords in the siebns.dat file on the Siebel Gateway Name Server that were previously encrypted using RC4 encryption. For more information, see Siebel Security Guide. |
Installing Siebel Enterprise Server Installing the Siebel Web Server Extension |
Modified topics. Updated these tasks and related topics. |
Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode Installing Siebel Web Clients and Siebel Tools in Unattended Mode |
Modified topics. Updated these tasks, which can be used for new installations, for migration installations, or for adding languages to existing installations. |
Installation-Related Changes for Siebel Innovation Pack 2014 Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension Installing the Siebel Database |
Modified topics. In the current release, the Siebel Configuration Wizards have been updated in several ways. |
Installing the Siebel Web Server Extension as a New Installation |
Modified topic. For the Cryptographic Seed option, removed the reference to Siebel Security Guide. |
Configuring the Siebel Enterprise Process of Configuring the Siebel Web Server Extension |
Modified topics. CAUTION: It is strongly recommended to use TLS for best security, where possible. Using SSL is not recommended for secure environments. For more information, see Siebel Security Guide. See also 1944467.1 on My Oracle Support.
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Configuring the Siebel Server Enabling Siebel Open UI Installing the Siebel Web Client |
Modified topics. For new installations of the current release, a new option in the Siebel Server Configuration Wizard and in the Siebel Web Client installer lets you enable either Siebel Open UI or high interactivity for applicable employee applications. The topic about configuring Siebel Open UI also mentions some configuration tasks related to the CSS stylesheets that might be required after performing a migration installation. |
Installing the Siebel Database Logging in to Your Siebel Application |
Modified topics. In the current release, the license keys for Siebel CRM base applications do not need to be entered manually. The license keys are provided in the seed data that is imported into a new Siebel database. The license keys are also part of the seed data that is imported into an existing database as part of Incremental Repository Merge or database upgrade operations. For more information about performing these operations, see Siebel Database Upgrade Guide. |
"Obtaining Updated Siebel Repository Files" |
Removed topic. For the current release, updated Siebel Repository files (SRF) are provided with new installations and migration installations of Siebel CRM. Customers do not have to obtain updated SRF files separately, as was required for Siebel Innovation Pack 2013. |
Enabling and Disabling Server Component Groups |
Modified topic. Added information about changes for some server component groups in the current release, including the new Disconnected Mobile Synchronization group (alias MobileSync). |
Limitations for Installing Additional Languages |
Modified topic. Limitations for adding languages have changed for Siebel Web Client and Siebel Tools, for the current release. Certain limitations for previous releases no longer apply. The applicable limitations are now the same as those for Siebel Enterprise Server and SWSE. |
Installing and Deploying Additional Languages |
Modified topic. Provided additional information about the task of adding languages to an existing installation, using the unattended installation method. This topic now also includes information applicable to Siebel Web Client and Siebel Tools. |
Installing the Siebel Web Client Installing Siebel Tools Verifying Installation for the Siebel Web Client Verifying Installation for Siebel Tools Uninstalling Siebel Web Clients or Siebel Tools |
Modified topics. Updated these tasks and other topics based on changes in the installers for these modules, affecting both new installations and migration installations (a new type of patch installation for these modules). |
"Installing and Configuring Siebel Management Agents and Siebel Management Server" Multiple topics |
Removed chapter and modified topics elsewhere. Siebel Management Server and Siebel Management Agent are no longer provided or supported for the current release. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014. |
About Siebel CRM Releases |
Modified topic. Updated this topic based on changes in the installers for Siebel Web Clients and Siebel Tools. |
About the Siebel Network Image |
Modified topic. Installing Siebel Web Clients and Siebel Tools for the current release no longer requires media for Siebel CRM version 8.1.1 or version 8.2.2. |
Siebel Installation Media Contents |
Modified topic. For version 8.1.1.14, 3rdparty JAR files are not used when creating the Siebel network image. |
Appendix B, "Siebel Configuration Wizard Reference" |
Removed appendix. The information in this appendix has been updated and consolidated into Configuring Siebel Enterprise Server Components and the Siebel Web Server Extension. |
What's New in Siebel Installation Guide for UNIX, Version 8.1/8.2, Rev. A
Table 2 lists the changes in this revision of the documentation to support this release of the software. The new features described in Table 2 are available in Siebel CRM version 8.1.1.11, Siebel CRM, version 8.2.2.4, and later.
What's New in Siebel Installation Guide for UNIX, Version 8.1/8.2
Table 3 lists the changes in this revision of the documentation to support this release of the software. The new features described in Table 3 are available in Siebel CRM version 8.1.1.11, Siebel CRM, version 8.2.2.4, and later.
Table 3. What's New in Siebel Installation Guide for UNIX, Version 8.1/8.2
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Multiple topics |
Modified topics. For Siebel CRM version 8.1.1.9 and later, and for Siebel CRM version 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certifications tab on My Oracle Support. Updated references throughout this guide. For more information, see 1492194.1 (Article ID) on My Oracle Support |
Installation-Related Changes for Siebel Innovation Pack 2013 |
New topic. Summarizes several important changes to the installers for Siebel Enterprise Server and Siebel Web Server Extension (SWSE), affecting both new installations and patch installations. Patch installations for these server modules are also called migration installations. The installation for the Siebel Sample Database has also changed. |
Roadmap for Installing Siebel Business Applications in a Migration Installation Case (Existing Installation) |
New topic. Summarizes the installation tasks for the current release that you perform for existing installations of Siebel Business Applications. |
Installing Siebel Enterprise Server as a New Installation |
Modified topic. Describes the updated method of performing a new installation of Siebel Enterprise Server. |
Installing Siebel Enterprise Server as a Migration Installation |
New topic. Describes how to perform a migration installation of Siebel Enterprise Server for the current release. This method replaces the patch installation method formerly described in Siebel Maintenance Release Guide on My Oracle Support. |
Installing the Siebel Web Server Extension as a New Installation |
Modified topic. Describes the updated method of performing a new installation of SWSE. |
Installing the Siebel Web Server Extension as a Migration Installation |
New topic. Describes how to perform a migration installation of SWSE for the current release. This method replaces the patch installation method formerly described in Siebel Maintenance Release Guide on My Oracle Support. |
Installing Siebel Enterprise Server Components and Siebel Web Server Extension in Unattended Mode |
Modified topic. Describes the updated method of creating a response file. Also includes updated information about performing an unattended installation. |
About Database Updates for the Current Release About Siebel CRM Releases |
Modified topics. For an existing installation of Siebel CRM version 8.1.1.x or version 8.2.2.x, running Incremental Repository Merge is required after you install the current release (Siebel Innovation Pack 2013 or later) in a migration installation. |
Installing the Stored Procedures and User-Defined Functions on IBM DB2 |
Modified topic. Includes information that is applicable to IBM DB2 64-bit databases. |
Enabling Siebel Open UI |
Modified topic. Includes updated information about enabling Siebel Open UI for the current release. |
Updating the CRC Parameter |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. |
"Obtaining Updated Siebel Repository Files" |
Modified topic. Includes updated information about obtaining updated SRF files for the current release. NOTE: For Siebel Innovation Pack 2014, it is no longer necessary to obtain updated SRF files for new installations. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.
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Installing and Deploying Siebel Business Applications with Multiple Languages |
Modified topic. Includes updated information about adding languages to an existing installation of the same version by configuring the Siebel Enterprise Server or SWSE installer to run in unattended mode (silent mode). Some limitations that formerly applied for adding languages for earlier releases no longer apply. |
Importing Locale-Specific Data into the Siebel Repository |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. |
Restarting the Web Server |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. Use this topic in conjunction with Requirements for Stopping and Starting the Web Server. |
Installing the Siebel Web Client as a New Installation Installing Siebel Web Clients and Siebel Tools in Unattended Mode |
Modified topics. Corrected the name of the Siebel Web Client installer program for Siebel CRM version 8.1.1. |
Installing Siebel Tools as a New Installation Installing Siebel Web Clients and Siebel Tools in Unattended Mode |
Modified topics. Corrected the name of the Siebel Tools installer program for Siebel CRM version 8.1.1. |
Installing the Siebel Web Client as a New Installation Verifying Installation for the Siebel Web Client File and Directory Naming Conventions |
Modified topics. Corrected references to the default installation directory for the Siebel Web Client installer for Siebel CRM version 8.2.2. |
Installing Siebel Tools as a New Installation Verifying Installation for Siebel Tools File and Directory Naming Conventions |
Modified topics. Corrected references to the default installation directory for the Siebel Tools installer for Siebel CRM version 8.2.2. |
Installing the Siebel Web Client as a Migration Installation |
New topic. Describes how to perform a patch installation of the Siebel Web Client for the current release. This information was previously published in Siebel Maintenance Release Guide on My Oracle Support. NOTE: For Siebel Innovation Pack 2014, Siebel Web Client supports migration installation, a new type of patch installation. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.
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Installing Siebel Web Clients and Siebel Tools in Unattended Mode |
Modified topic. Includes updated information about saving a response file and performing an unattended installation. |
Installing Siebel Tools as a Migration Installation |
New topic. Describes how to perform a patch installation of Siebel Tools for the current release. This information was previously published in Siebel Maintenance Release Guide on My Oracle Support. NOTE: For Siebel Innovation Pack 2014, Siebel Tools supports migration installation, a new type of patch installation. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.
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Installing and Using the Siebel Sample Database |
Modified topic. Includes updated information about installing a new Siebel Sample Database for the current release. |
Postinstallation Tasks for High Interactivity Clients |
New topic. This topic formerly appeared in Siebel Maintenance Release Guide on My Oracle Support. |
Verifying the ODBC Data Source |
Updated topic. The Siebel Security Guide now describes installing the Oracle Database Client for the current release. |
"Installing Siebel Management Server as a Patch Installation" on page 234 |
New topic. Describes how to perform a patch installation of the Siebel Management Server for the current release. This information was previously published in Siebel Maintenance Release Guide on My Oracle Support. NOTE: For Siebel Innovation Pack 2014, Siebel Management Server and Siebel Management Agent are no longer provided or supported. For more information, see Installation-Related Changes for Siebel Innovation Pack 2014.
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About Uninstalling Siebel Business Applications |
Modified topic. Describes the full uninstallation and rollback uninstallation options for the current release, and describes the applicable requirements and limitations. Rollback uninstallation for Siebel Enterprise Server and SWSE is available only after performing a migration installation. |
Rolling Back the Siebel Enterprise Server |
New topic. Describes how to roll back an installation of the current release to an earlier version. You can perform this task after you have performed a migration installation for Siebel Enterprise Server. |
Rolling Back the Siebel Web Server Extension |
New topic. Describes how to roll back an installation of the current release to an earlier version. You can perform this task after you have performed a migration installation for SWSE. |
About Installing Siebel Business Applications |
Modified topic. Includes updates because of changes in the Siebel Enterprise Server and SWSE installers. |
About Siebel CRM Releases |
Modified topic. Summarizes the major Siebel CRM installable modules. Mentions the new migration installation type for Siebel Enterprise Server and SWSE. Mentions the new installer for the Siebel Sample Database. |
About Oracle Configuration Manager |
Modified topic. It is now recommended to specify valid My Oracle Support credentials for Oracle Configuration Manager during the installation of Siebel Enterprise Server or SWSE. Oracle Configuration Manager is installed with both new installations and migration installations, and it is configured automatically after the installation. |
Creating the Siebel File System |
Modified topic. Includes information about configuring the Siebel File System to exclude certain file types, as determined by their file extensions. |
General Requirements for Installing and Configuring Siebel Enterprise Server Components Requirements for Installing and Configuring the Siebel Server |
Modified topics. For the current release, you cannot add new Siebel Enterprise Server components to an existing installation by using the Siebel Enterprise Server installer. |
About the Siebel Network Image and other topics |
Modified topics. For Siebel Enterprise Server and SWSE, you create a Siebel image only for the current release. For Siebel CRM version 8.1.1.11 or later, the Siebel Image Creator no longer presents a choice of full or patch image, and the image you create does not include a version 8.1.1 installer. Siebel CRM version 8.1.1 or version 8.2.2 media or Siebel images are not used for Siebel Enterprise Server or SWSE. For Siebel Sample Database, you create a Siebel image only for the current release. |
Requirements for Running Siebel Image Creator Creating a Siebel Installation Image |
Modified topics. Includes information about running Siebel Image Creator in unattended mode. |
About the Microsoft Windows and UNIX Versions of This Guide
This book is published in separate versions for Microsoft Windows or UNIX operating systems:
- Siebel Installation Guide for Microsoft Windows
- Siebel Installation Guide for UNIX
NOTE: For operating system support details, including supported versions and product support exceptions, see the Certifications tab on My Oracle Support.
In this guide, Windows refers to all of the Microsoft Windows operating system versions that are supported for server or client platforms (for applicable Siebel modules) for this release. The supported versions are listed in the Certifications tab on My Oracle Support. Supported UNIX operating systems include IBM AIX, HP-UX, Linux, and Oracle Solaris (for SPARC). In Siebel Installation Guide for UNIX, supported Linux operating systems are usually discussed in generic terms and are not differentiated. However, some information in this guide applies only to particular Linux operating systems. Both the Windows and UNIX versions of this guide contain information about installing client-based modules, such as Siebel Web Clients or Siebel Tools, on Microsoft Windows. Siebel Installation Guide for UNIX does not contain detailed information about installing Siebel Enterprise Server and Siebel Web Server Extension (SWSE) on Windows. Siebel Installation Guide for UNIX does not contain information about either Microsoft SQL Server or Microsoft Internet Information Services (Microsoft IIS). Siebel Installation Guide for Microsoft Windows does not contain information about UNIX-based Web servers. NOTE: The Siebel Installation Guides for prior Siebel CRM version 8.1.1.x and version 8.2.2.x releases are available on My Oracle Support, at 1461732.1 (Article ID).
Additional Information
User interface references in this guide assume that you are using Siebel Open UI. The procedures in this guide assume that you do not use left-hand navigation. For information about implementing left-hand navigation, see Siebel Fundamentals for Siebel Open UI. For more information about third-party products, such as supported operating systems or RDBMS platforms, Web servers, Visual Mining NetCharts, and so on, see the Certifications tab on My Oracle Support (https://support.oracle.com). For Siebel CRM version 8.1.1.9 and later, and for Siebel CRM version 8.2.2.2 and later, the system requirements and supported platform certifications are available from the Certifications tab on My Oracle Support. For more information, see 1492194.1 (Article ID) on My Oracle Support.
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