Siebel System Administration Guide

What's New in This Release

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Siebel Enterprise Server Architecture

About the Siebel Environment

About the Siebel Gateway Name Server

About the Siebel Enterprise Server

About the Siebel Server

About the Siebel Server System Service

About Siebel Server Manager

About Siebel Server Components

About Server Component Modes

About Server Component Types

About Server Component Groups

About Server Component Processes (Shells)

About the Siebel File System and the File System Manager

About the Siebel Management Pack

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Configuring the System Architecture

About Configuring the Siebel Server and Its Components

About System Environment Variables

Configuring System Environment Variables

Configuring Siebel Server Load Balancing

Enabling Siebel Native Load Balancing

Changing the Enterprise Configuration Under Siebel Native Load Balancing

Optimizing Performance for Siebel Native Load Balancing

Rebalancing Siebel Server Loads

Revising the Third-Party HTTP Load Balancer Configuration

Troubleshooting Siebel Native Load Balancing

Verifying IP Access to Load-Balanced Siebel Servers

Verifying Load Balancing Port Access on Siebel Servers

Backing Up the Siebel Gateway Name Server Data

Restoring a Previous Siebel Enterprise Configuration

Configuring the Session Manager

Reinstalling the Siebel Gateway Name Server and Siebel Server

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Configuring the Browser for Siebel Web Clients

About User Interface Deployment Options for Siebel Web Clients

About Siebel Open UI

About Standard Interactivity

About High Interactivity

Comparing High Interactivity and Standard Interactivity

Additional Information About Browser Configuration

Requirements for Deploying Siebel Applications Using Standard Interactivity

Requirements for Deploying Siebel Applications Using High Interactivity

General Requirements for Using High Interactivity

ActiveX Requirements for Using High Interactivity

Modifying User Groups or Permissions

Predeploying ActiveX Controls for Secure Environments

ActiveX Controls Distributed for High Interactivity

Uninstalling ActiveX Controls

Java Requirements for Using High Interactivity

Manual Security Settings for Using High Interactivity

Manually Enabling Settings for ActiveX Controls and Plug-ins

Manually Enabling Settings for Scripting

Manually Enabling Settings for Downloads

Manually Enabling Settings for IFRAME Support

Other Deployment Options for High Interactivity

Siebel Client Deployment Requirements When Using Firewalls or Proxy Servers

Configuring Siebel Business Applications for Pop-Up Blocker Compatibility

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Configuring Siebel Servers

About the Server Manager GUI

About Siebel System Parameters

About Advanced and Hidden Parameters

About Parameter Availability Status

About Siebel Enterprise Server Parameters

About Siebel Server Parameters

About Siebel Component Parameters

About Task Parameters

About Named Subsystem Parameters

Configuring the Siebel Enterprise Server

About Assigned and Unassigned Component Groups

Unassigning Component Groups on a Siebel Server

Assigning Component Groups on a Siebel Server

About Enabled and Disabled Component Groups

Enabling Component Groups on a Siebel Enterprise Server

Disabling Component Groups on a Siebel Enterprise Server

Configuring Siebel Enterprise Server Named Subsystem Parameters

Creating Siebel Enterprise Server Named Subsystems

Configuring Siebel Enterprise Parameters

Configuring Siebel Enterprise Component Definition Parameters

About System Alert Notification

Configuring System Alert Notification

Troubleshooting System Alert Notification

Configuring Component Job Templates

Synchronizing Components on a Siebel Enterprise Server

Backing Up a Siebel Enterprise Server

Configuring the Siebel Server

Enabling Component Groups on a Siebel Server

Disabling Component Groups on a Siebel Server

About Starting Siebel Server Components

Automatically Starting a Component on a Siebel Server

Manually Starting or Disabling a Component on a Siebel Server

Configuring Siebel Server Parameters

Configuring Siebel Server Component Parameters

Checking Your Siebel Enterprise and Siebel Server Configurations

About Siebel Server Component Definitions

Process of Creating a Custom Siebel Server Component

Creating a Custom Siebel Server Component Group

Creating a Custom Siebel Server Component Definition

Activating a Custom Siebel Server Component Definition

Deleting a Siebel Server Component Definition

Deactivating a Siebel Server Component Definition

Advanced Configuration Tasks

Reconfiguring Siebel Server Component Definitions

Configuring Automatic Restart for Server Components

Configuring Database Reconnect for Server Components

Configuring Memory-Based Server Component Recycling

Deleting System Parameter Overrides

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Administering Server System Services

Starting and Shutting Down a Siebel CRM Deployment

Administering the Siebel Gateway Name Server System Service

About Siebel Gateway Name Server Authentication

Administering the Siebel Gateway Name Server System Service on Windows

Administering the Siebel Gateway Name Server System Service on UNIX

Administering the Siebel Server System Service

Administering the Siebel Server System Service on Windows

Administering the Siebel Server System Service on UNIX

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Administering Siebel Server Run-Time Operations

Administering Siebel Servers

Starting a Siebel Server

Shutting Down a Siebel Server

Administering Siebel Server Component Groups

Enabling a Component Group on a Siebel Server

Disabling a Component Group on a Siebel Server

Administering Siebel Server Components

Starting a Server Component on a Siebel Server

Shutting Down a Server Component on a Siebel Server

Recovering an Unavailable Server Component

Pausing Server Components on a Siebel Server

Resuming Server Components on a Siebel Server

Administering Component Jobs

About Component Jobs

Starting a Component Job

Starting a Repeating Component Job

Deleting a Component Job or Repeating Component Job

Canceling a Component Job or Repeating Component Job

Holding a Component Job or Repeating Component Job

Resuming a Component Job or Repeating Component Job

Troubleshooting Component Jobs

Administering Siebel Server Tasks

Starting a Siebel Server Task

Pausing a Siebel Server Task

Resuming a Siebel Server Task

Stopping a Siebel Server Task

Terminating a Siebel Server Task

Configuring Siebel Server Task Dynamic Parameters

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Using the Siebel Server Manager Command-Line Interface

Starting the Siebel Server Manager Command-Line Interface

Recommendations for Using the Command-Line Interface

Siebel Server Manager Commands

Command Syntax

Help Commands

Siebel Server Manager Environment Commands

List Commands

List Command Configuration

Server Group Management Commands

Siebel Server Management Commands

Component Group Definition Commands

Component Definition Commands

Reconfiguring Component Definition Commands

Component Management Commands

Task Management Commands

Parameter Management Commands

Named Subsystem Management Commands

System Alert Notification Commands

List Definition Commands

List Parameter Override Commands

Event Logging Commands

Server Manager Command-Line Preferences

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Siebel Server Infrastructure Administration

About Server Request Broker (SRBroker)

Configuring Tasks for Server Request Broker

About Server Request Processor (SRProc)

About Siebel Connection Broker (SCBroker)

About Other System Management Components

About Server Tables Cleanup (SvrTblCleanup)

About Siebel Administrator Notification (AdminNotify)

About Siebel Server Scheduler (SrvrSched)

Administering the Siebel File System

About the Siebel File System

About the File System Upload and Download Process

Partitioning the Siebel File System

Cleaning Up the Siebel File System

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Application Object Manager Administration

About the Siebel Application Object Manager

Configuring the Application Object Manager Environment

About Application Object Manager Parameters

Application Object Manager Parameters in Server Manager

Application Object Manager Named Subsystem Parameters

Administering the Application Object Manager

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Migrating Parameters Between Environments

About Migrating Parameters Between Environments

About the cfgmerge Utility

Process of Migrating Parameters Between Environments

Running an Environment Comparison

About Parameter Migration Scripts

Reviewing and Editing a Parameter Migration Script

Running a Parameter Migration Script

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Siebel Server Components and Parameters

Siebel Server Component Groups

Siebel Server Components

Siebel Enterprise, Server, and Component Parameters

Siebel Enterprise Server Parameters

Siebel Server Parameters

Generic Parameters

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Structure of the eapps.cfg File

About the eapps.cfg File

Parameter Descriptions of the eapps.cfg File

[swe] Section

[defaults] Section

[/xxx] Section

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Parameters in Siebel Application Configuration Files

Overview of Parameters in Siebel Application Configuration Files

About Siebel Application Configuration Files

Editing Siebel Application Configuration Files

Configuration Parameters Index

Description of Siebel Application Parameters

Data Source Parameters

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Structure of the lbconfig.txt File

About the lbconfig.txt File

Session Manager Rules for the lbconfig.txt File

Third-Party HTTP Load Balancer Rules

Example of a Load Balancing Configuration File

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