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Supported Upgrade Paths for Siebel CRM Version 8.2.2.14


Table 4 lists supported upgrade paths for Siebel CRM version 8.2.2.14 (SIA repository) on the IBM DB2 for z/OS database platform.

NOTE:  After installing the Siebel CRM software for the current release, you must reset any passwords in the siebns.dat file on the Siebel Gateway Name Server that were previously encrypted using RC4 encryption. In the current release, such passwords are encrypted using Advanced Encryption Standard (AES) instead of RC4. You must perform this task regardless of the type of upgrade you are performing. For more information about reencrypting passwords, see Siebel Security Guide.

Table 4. Supported upgrade paths for Siebel CRM version 8.2.2.14 on IBM DB2 for z/OS
Present Release Version
Upgrade Approach
Upgrade Tasks

Siebel CRM version 7.8.2 (SIA)

  • Full database upgrade.
  • Single-step upgrade.
  • Perform a full database upgrade. A Development environment upgrade and a Production environment upgrade is required.
  • You can directly upgrade to Siebel CRM version 8.2.2.14. It is a single-step upgrade and post-upgrade process.
  • The New Customer repository generated through a three-way repository merge contains all the innovation pack content of the Siebel CRM 8.2.2.14 Innovation Pack.

Siebel CRM version 8.0 (SIA)

Siebel CRM version 8.1.1 (SIA)

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