22 House Account Payments

This function allows you to accept a customer payment that is applied toward the balance owed by a customer. The tender types that are acceptable for payment are defined in your system's configuration. House Account payments may be included as part of a regular register sale or as the sole item (payment) in a sale.

This chapter covers the following topics:

• Making a House Account Payment

• Reversing a House Account Payment

Making a House Account Payment

To perform a payment to a house account:

1. Associate a Customer with the Transaction.

2. Click Register Options in the Register Sale screen.

3. Click House Account Payment.

   Xstore Point of Service prompts for authorized buyer making the payment to the account.

   Figure 22-1 House Account Authorized Buyer List

   
   

4. Select the authorized buyer:

   • Click the buyer.

   • Use the up and down arrow to highlight the buyer, then press the Spacebar.

5. Select OK.

   Xstore Point of Service prompts for the payment amount.

   Figure 22-2 House Account Payment Amount Prompt

   
   

6. Enter the payment amount and press Enter.

   The following prompts will depend up on the configuration of your system.

   Figure 22-3 House Account Payment Statement Date Prompt

   
   

7. If prompted, enter the date of the payment statement on which the payment should appear, then press Enter.

   Figure 22-4 House Account Invoice Number Prompt

   
   

8. If prompted, enter the Invoice Number against which the payment is applied, then press Enter.

   Figure 22-5 House Account More Payments Prompt

   
   

9. If necessary, indicate whether to make more payments to house accounts.

   • Click Yes to make more payments. Continue with Step 4.

   • Click No to return to the Register Options menu.

10. When completing the transaction, apply the permitted tenders to the transaction.

    
    

    Note: The tenders that can be applied to a house account are limited. For example, a house account cannot be used to make a house account payment.

    
    

Reversing a House Account Payment

To reverse a payment on a house account:

1. Associate a Customer with the Transaction.

2. Click Register Options in the Register Sale screen.

3. Click House Account Reversal.

   If the customer has more than one house account, Xstore Point of Service prompts for the account. Continue with Step 4. Otherwise, continue with Step 10.

4. Select the account:

   • Click the account.

   • Use the up and down arrow to highlight the account, then press the Spacebar.

5. Click OK.

   Xstore Point of Service prompts for the payment to reverse.

   Figure 22-6 House Account Payments List

   
   

6. Select the payment:

   • Click the payment.

   • Use the up and down arrow to highlight the payment, then press the Spacebar.

7. Click OK.

   Xstore Point of Service prompts for the reason for the reversal.

   Figure 22-7 House Account Reversal Reason Code List

   
   

8. Select the reason:

   • Click the reason.

   • Use the up and down arrow to highlight the reason, then press the Spacebar.

9. Select OK.

   Xstore Point of Service prompts for additional information about the reason for the reversal.

   Figure 22-8 House Account Reversal Comment Prompt

   
   

10. Enter additional information about the reason for the reversal.

11. Select OK.

    The payment reversal is applied to the transaction and appears in the View Port.