Siebel Applications Administration Guide > Configuring the Inbox > Universal Inbox Business Service Methods >

UpdateInboxOwnerInfo Method


This method updates field values for an Inbox item owner.

The method searches as follows:

  1. OwnerInfoId
  2. InboxItemId, OwnerPartyId
  3. ObjectId, InboxTypeName, OwnerPartyId
Input Arguments

Table 49 lists the input arguments for this method.

Table 49. UpdateInboxOwnerInfo Method, Property Set
Property Name
Required
Comments

ObjectId

No

This property is the object ID of the Inbox item. It is not updated, but is used for searching.

InboxTypeName

No

This property is the name for the type of Inbox. It is not updated, but is used for searching.

OwnerPartyId

No

This property is the party ID for the Inbox owner. It is not updated, but is used for searching.

InboxItemId

No

This property is the row ID of the Inbox item. The ID is not updated, but is used for searching.

OwnerInfoId

No

This property is the information ID for the Inbox owner. It is not updated, but is used for searching.

OwnerPriority

No

None.

OwnerActionLIC

No

This property is the language-independent code.

OwnerQueueDuration

No

The duration is expressed in seconds.

OwnerUTCDueTS

No

This property is the UTC timestamp.

OwnerComments

No

None.

OwnerStartWorkingTime

No

This property is the UTC timestamp. To set to the current time, enter a value of Y, T, or TRUE.

OwnerEndWorkingTime

No

This property is the UTC timestamp. To set to the current time, enter a value of Y, T, or TRUE.

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