Siebel Dealer Administration Guide > Managing Warranty Claims > Process of Reviewing and Submitting Decisions for Supplier Recovery Claims >

Approving Supplier Recovery Claim Line Items

Supplier recovery claims can have multiple line items. Each line item within a supplier recovery claim can have a different status. Table 7 describes the meaning of the status for recovery line items.

Typically, when a supplier warranty claim has been sent for evaluation, the line item statuses will be set to Submitted. Each line item can be approved or rejected individually.

This task is a step in Process of Reviewing and Submitting Decisions for Supplier Recovery Claims.

To approve supplier recovery claim line items

1. Navigate to the Supplier Recovery Claims screen, then the Supplier Recovery Claims view.
2. Drill down on the claim that you want to modify.
3. Select a line item.
4. Enter a value in the Line Accepted Amount field to indicate the approved value of the claim.
5. Click the Approve button to approve the amount that you entered in the selected line item.

   NOTE:  The Status field is changed to Approved.

6. Repeat Step 3 through Step 5 for every line item that you want to approve.