Sending Payment Requests to Third-Party Payments Application

This topic describes how to send the payment request records in Siebel Clinical to a third-party application for processing and payment.

To send a payment request to a third-party application  

1. Navigate to the Site Management screen, then the Protocol Site List view.

2. In the Protocol Site list, drill down on the site number field of the site for which you want to send a payment request.

3. Navigate to the Payments view.

   This view lists all scheduled payment requests for the activities of subject visits associated with the site.

4. Set the Status field as follows: To Be Submitted.

   This step sends the payment request record to the third-party application.

   The (System) LS Clinical Payments Outbound workflow submits the payment data to the JMS (Java Message Service) queue and updates the Status field as follows:

   • Waiting for Acknowledgement. This value appears when the Siebel workflow successfully writes the payment message to the JMS queue.

   • Request Failed. This value is automatically populated when writing to the JMS queue fails. Failed payment requests can be resubmitted to the third-party application.

   • Submitted. This value is automatically populated when the payment request is successfully delivered to the third-party application from the JMS queue.