Withdrawing Payment Requests

You can withdraw a payment request that has a status of Waiting for Acknowledgement or Submitted.

To withdraw a payment request  

1. Navigate to the Site Management screen, then the Protocol Site List view.

2. In the Protocol Site list, drill down on the site number field of the site for which you want to withdraw a payment request.

3. Navigate to the Payments view.

4. Set the Status field to Withdraw.

5. Click OK to execute the status change.