Viewing Feedback for Payment Requests

You use the Feedback field to capture feedback for payment requests, such as the reason a payment is rejected, from the third-party application.

To view feedback for a payment request  

1. Navigate to the Site Management screen, then the Protocol Site List view.

2. In the Protocol Site list, drill down on the site number field of the site for which you want to view the payment details.

3. Navigate to the Payments view.

   The Feedback field displays the feedback data that the third-party application returns for the payment request.