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Handling Siebel Chat Sessions

This topic includes information about the following:

• Showing and Hiding the Siebel Chat Pane
• Handling Multiple Simultaneous Siebel Chat Sessions
• Transferring Siebel Chat Interactions to Others
• Handling Transferred Siebel Chat Interactions
• Releasing Siebel Chat Sessions
• Wrapping Up Siebel Chat Sessions
• Closing the Siebel Chat Sessions
• Using the Browser During Siebel Chat Sessions
• Guidelines for Handling Unsuccessful Siebel Chat Interactions
• Process of Configuring Siebel Chat Feedback