Siebel Field Service Guide > Barcodes > Process of Managing Records with Barcode Readers >

Creating New Records for Barcode Data (End User)


You can use a barcode reader to create new records in Siebel Field Service.

This task is a step in Process of Managing Records with Barcode Readers.

To create a new record for barcode data

  1. Navigate to the view that is to receive the barcode data.

    The top of the appropriate applet in the view contains: a chart with a plus (+) icon (the Barcode New icon), a chart with a pencil icon (the Barcode Update icon), and a field with a drop-down list.

  2. Click the Barcode New icon.
  3. In the drop-down list next to the Barcode New icon, select the type of data associated with the barcode (for example, an asset number).

    You can select a value in the drop-down list only if multiple values appear in it. Administrators set up the values in this drop-down list. For more information, see Setting Up the Barcode Interface.

  4. Scan the barcode.

    A new record in the applet is created, and the appropriate field in the new record is populated with the barcode data.

  5. Enter other appropriate field values in the new record.
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