Siebel Field Service Guide > Barcodes > Process of Managing Records with Barcode Readers >
Updating Records with Barcode Data (End User)
You can use a barcode reader to update existing records in Siebel Field Service. This task is a step in Process of Managing Records with Barcode Readers. To update a record with barcode data
- Navigate to the view that is to receive the barcode data.
The top of the appropriate applet in the view contains: a chart with a plus (+) icon (the Barcode New icon), a chart with a pencil icon (the Barcode Update icon), and a field with a drop-down list.
- Click the Barcode Update icon.
- In the drop-down list next to the Barcode Update icon, select the type of data associated with the barcode (for example, a part number).
You can select a value in the drop-down list only if multiple values appear in it. Administrators set up the values in this drop-down list. For more information, see Setting Up the Barcode Interface.
- Select the record to receive the barcode data.
- Scan the barcode.
The appropriate field in the selected record is populated with the barcode data. If the field already has a value, then the barcode data replaces the value.
|