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Siebel Field Service Guide > Repairs > Process of Managing Repairs > Adding Information to Repair Records (End User)After you create a repair record, you can add information to it. Complete the procedures in this topic to add information to repair records. This topic includes the following related information:
This task is a step in Process of Managing Repairs. Generating Repair Activities for Repair RecordsYou select an activity template for an activity plan to generate repair activities for a repair record. For more information about activity templates, see Creating Activity Templates. To generate repair activities for a repair record
Updating Repair Activities for Repair RecordsTo update a repair activity for a repair record, you can change the field values for the activity, record labor for the repair activity, and record expenses for the repair activity. To update a repair activity for a repair record
Recording Movements of Defective Products in Repair RecordsIn a repair record, you can record the movement of defective products that relate to the repair. To record product movements, you update the Location field in the repair record and the inventory level (the Availability field and the Status field) in the repair record. These updates automatically generate inventory transactions. To record the movement of a defective product in a repair record |
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