Record Management Keyboard Shortcuts

Table 14-5 lists the keyboard shortcuts you can use when performing record management tasks in Siebel CRM.

Table 14-5 Record Management Keyboard Shortcuts

Action	Keyboard Shortcut	Context
Create a new record.	CTRL+N (CTRL+ALT+N in Google Chrome) Note that if the list has a plus icon (+, for adding records) and a double plus icon (++, for creating new records), then CTRL+N opens an Add Record window from where you can do the following: Select a record to add to the list. Click the plus (+) icon, provided the Add Record window has a plus icon, or click CTRL+N to create a new record. Note that CTRL+N is not available in Google Chrome, so use CTRL+ALT+N instead.	List, form
Create a new record using a Quick Fill template.	CTRL+K	Form
Create a new record using the last used Quick Fill template.	CTRL+J	Form
Apply a Quick Fill template to a record.	CTRL+Q	Form
Copy a record.	CTRL+B	Record
Save a record.	CTRL+SHIFT+S CTRL+S (If you use this shortcut to save a record that has an invalid value in a field, then the Save As dialog box appears in error.)	List, form
Delete a record.	CTRL+D Note that CTRL+D is not available in Mozilla Firefox, so it is recommended that you alter this shortcut accordingly. CTRL+ALT+D is the recommended option on Mozilla Firefox.	Record
Undo a record.	ESC	Record
Select all records.	CTRL+ALT+A (This applies when each record appears with a check box.) CTRL+A	List