Table 14-9 lists the keyboard shortcuts you can use to share information with others in Siebel CRM.
Table 14-9 Communication Management Keyboard Shortcuts
Action | Keyboard Shortcut | Context |
---|---|---|
Go to the Correspondence screen to send a letter. |
CTRL+L |
Record |
Open a dialog box to send an email. |
F9 |
Record |
Open a dialog box to send a fax. |
CTRL+F9 |
Record |
Open a dialog box to send a page. |
SHIFT+F9 |
Record |
Open a dialog box to send an outbound wireless message. |
ALT+F9 |
Record |
View a work item. |
SHIFT+F8 |
Record |
Set work mode to ready. |
CTRL+F2 |
Record |
Set work mode to not ready |
CTRL+F3 |
Record |
Set work mode to other. |
CTRL+F4 |
Record |
Set work mode to after call work. |
CTRL+F5 |
Record |
Set work mode to busy. |
CTRL+F6 |
Record |