Table 48. Function Status and Inventory State
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Prospect |
Represents an initial inquiry by a customer (opportunity). Inventory might or might not be protected depending on whether a reservation request has been initiated. |
Potentially holding |
Hold |
Represents a quote that has secured inventory for a short period of time. |
Holding |
T2 (Tentative 2) |
Represents a quote that has secured inventory. This state is initiated by user action. A verbal Definite has been granted, but a contract has not been sent to the client. |
Holding |
T1 (Tentative 1) |
Represents a quote that has secured inventory. This state is initiated by user action. A verbal Definite has been granted, and a contract has been sent. The sales representative is awaiting the signed contract. |
Holding |
Definite |
Represents customer acceptance by means of a signed contract. |
Holding |
Lost/Turned Down |
Represents a quote that is rejected. Inventory is not held. |
Cannot hold inventory |
Cancel |
Represents a quote that has been declined after initial customer acceptance. Inventory becomes available for sale. |
Cannot hold inventory |
Actual |
Represents an event that has been executed and inventory used. Only functions that have already taken place have this status. The booking remains in the Siebel Hospitality database as an actual booking. |
Holding |