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If your Siebel user name has been included as an agent for a communications configuration, then the communications toolbar appears in the Web browser in the Siebel application. The communications toolbar appears as follows:
You can also modify the display of the entire communications panel. Options include hiding or displaying the panel, undocking the panel for a floating display or docking the panel, and choosing a wide or narrow display of the panel. An icon on the application toolbar lets you display or hide the communications panel. If the communications panel is displayed, click this icon to hide the panel. If the communications panel is hidden, click this icon to display the panel.
The communications panel is supported only for deployments using Siebel Open UI. For more information about using the application toolbar with Siebel Open UI, see Siebel Fundamentals for Siebel Open UI.
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