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Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Mapping Definitions > Mapping Definitions That Update Data in Real Time >
Mapping Definitions That Update Exception Data in Real Time
Table 87 describes mapping definitions that update exception data in real time. Except where noted in the table, the Siebel CRM fields in Table 87 reside in the Employee business component. The Oracle Real-Time Scheduler fields reside in the Crew component.
Table 87. Mapping Definitions That Update Exception Data in Real Time
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Oracle Real-Time Scheduler |
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Integration Component |
Field Name |
Parent Element |
Field Name |
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Employee |
Id |
Crew |
externalUserId |
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FirstName |
firstName |
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LastName |
lastName |
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RowId |
externalUserId |
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SchedulingAvailabilityEndDate |
subscriptionEndDate or endDateTime |
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SchedulingAvailabilityStartDate |
subscriptionStartDate or startDateTime |
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