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Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Mapping Definitions > Mapping Definitions That Update Data in Real Time > Mapping Definitions That Update Schedule Data in Real TimeTable 86 describes mapping definitions that update schedule data in real time. Except where noted in the table, the Siebel CRM fields in Table 86 reside in the Shift business component. This integration maps Shift Hours from Oracle's Siebel CRM to the Shift Weekly Template in Oracle Real-Time Scheduler by applying following logic: For all the Shift Hours with same Start Day:
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