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Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Installing SOA Composites and Configuring This Integration > Configuring Domain Value Maps > Mapping a Break Status from Siebel CRM to Oracle Real-Time SchedulerThis integration uses the Siebel_to_ORS_BreakStatusMapping DVM while it synchronizes a Break status from Siebel CRM to Oracle Real-Time Scheduler. This integration maps a Break status from Siebel CRM to Oracle Real-Time Scheduler if Siebel Field Technician updates the status of the Break from Siebel Wireless or Siebel Mobile connected application. Requirements for Mapping an Activity StatusIf you use the Siebel_to_ORS_BreakStatusMapping DVM, then you must make sure your mapping meets the following requirements:
DVM Entries That Map a Break StatusTable 70 lists the entries that are predefined in the Siebel_to_ORS_BreakStatusMapping DVM. All possible stop status values must be present. For the list of valid statuses for a break status, see Documentation Sources for Configuring Oracle Real-Time Scheduler. |
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