Oracle Customer Hub (UCM) Master Data Management Reference > Architecture and Framework of Oracle Customer Hub (UCM) > About Oracle Customer Hub (UCM) Workflows >

UCM Organization Customer Profile Integration SOAP Process

This workflow receives data as a SOAP message, which differs from the UCM Batch Process workflow in that it does not go through the SDH tables. It also handles errors.

You can enable the UCM Organization Customer Profile Integration SOAP Process workflow to allow multiple view modes. For example you can use the All View mode which allows you to locate potential records which, though created by different users with different levels of visibility, are still the same record. If you do not specify All View mode, then the most restrictive visibility is applied to the record by default. For information on configuring All View mode, see Siebel System Requirements and Supported Platforms on Oracle Technology Network.

You can also add additional business logic or processing to the workflow to occur in the UCM Transaction Manager after an inbound XML message is received and processed, but before it is committed. For more information, see Siebel System Requirements and Supported Platforms on Oracle Technology Network