Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide > About the Integration >

Business Process Integration Points

The following are the high-level business process integration points between Siebel CRM and Oracle FLEXCUBE Universal Banking:

• Inquiries from Siebel CRM
• Inquiries from Oracle FLEXCUBE Universal Banking
• Origination of Customers and Financial Accounts
• Customer Transactions
• Account Transactions
• Creation of Leads
• Service Requests
• Creation of Activities