Siebel eService Administration Guide for Siebel Open UI > Using Siebel Public Sector eService > Managing Applications on Siebel Public Sector eService >

Deleting Applications

To clear unneeded records from the My Applications applet, citizens can delete application records with a Status field value of Saved, Rejected, or Cancelled. Although agents can view applications with any Status field value in the Siebel Public Sector application, they cannot view applications after citizens delete them.

To delete an application

1. If a record for the application appears in the My Applications applet on the home page of the Siebel Public Sector eService Web site, then click the hyperlink in the Application Id field of the record.

   Records for the applications that are most recently created, submitted, and updated appear in the My Applications applet.

2. If a record for the application does not appear in the My Applications applet on the home page of the Siebel Public Sector eService Web site, then complete the following steps:
   1. Click the Side Menu icon, and select My Applications.
   2. (Optional) Query to find a specific application.
   3. In the My Applications applet, select the application that you want to delete
3. Click the trash can icon.