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更新时间: 2017 年 3 月
 
 

处理 QRAP SPARC 核心故障仍导致 Oracle Solaris 紧急情况恢复挂起 (22022572)

此问题同时影响两个服务器。

如果发生了 SPARC 处理器队列阵列奇偶校验错误,则 Oracle Solaris 会因为无法继续安全运行而出现紧急情况。在极少数情况下,Oracle Solaris 可能会在紧急情况后无法成功重新引导。

要验证是否遇到此问题,请在故障管理 Shell 中运行 fmdump -eV 命令,以确认 error-condition 字段设置为 QRAP 的任何 mreg-uc ereport。例如:

faultmgmtsp> fmdump -eV

2015-10-14/09:11:42  ereport.cpu.generic-sparc.mreg-uc@/SYS/CMIOU15/CM/CMP/SCC7/CORE3

__tod-0            = 0x561e7ead
__tod-1            = 0x1cee5cc0
tstate             = 0x4400000402
htstate            = 0x4
ehdl               = 0x1fdc100000000007
tpc                = 0x60000f022fac
tl                 = 0x1
tt                 = 0x29
diagnose           = 0x1
error-condition    = QRAP
reported-by        = Hypervisor
ps-pesr            = 0x600
ps-res-err-qhead   = 0x0
ps-res-err-qtail   = 0x0
ps-nres-err-qhead  = 0x0
ps-nres-err-qtail  = 0x0
ps-cpu-mondo-qhead = 0x0
ps-cpu-mondo-qtail = 0x800000000011b340
ps-dev-mondo-qhead = 0x0
ps-dev-mondo-qtail = 0x0

运行 fmadm faulty 命令应该会显示某个核心已被故障管理软件禁用。

faultmgmtsp> fmadm faulty
------------------- ------------------------------------ --------------- --------
Time                UUID                                 msgid           Severity
------------------- ------------------------------------ --------------- --------
2015-11-13/05:59:06 ad7bc3bf-c0d7-657b-89e2-cc68f888c312 SPSUN4V-8000-AC Critical

Problem Status    : open
Diag Engine       : fdd 1.0
System           
   Manufacturer   : Oracle Corporation
   Name           : SPARC M7-16
   Part_Number    : 32863269+3+1
   Serial_Number  : AK00247538

----------------------------------------
Suspect 1 of 1
     Fault class  : fault.cpu.generic-sparc.core-uc
     Certainty    : 100%
     Affects      : /SYS/CMIOU15/CM/CMP/SCC7/CORE3
     Status       : faulted

     FRU                 
        Status            : faulty
        Location          : /SYS/CMIOU15
        Manufacturer      : Oracle Corporation
        Name              : CMIOU Module
        Part_Number       : 7090830
        Revision          : 04
        Serial_Number     : 465769T+14426C01MU
        Chassis          
           Manufacturer   : Oracle Corporation
           Name           : SPARC M7-16
           Part_Number    : 32863269+3+1
           Serial_Number  : AK00247538

Description : This core has encountered an uncorrectable error.

Response    : The fault manager will attempt to remove all strands
              associated with this resource from service.

Impact      : System performance may be affected.

Action      : Use 'fmadm faulty' to provide a more detailed view of this
              event. Please refer to the associated reference document at
              http://support.oracle.com/msg/SPSUN4V-8000-AC for the latest
              service procedures and policies regarding this diagnosis.

解决方法:查阅 My Oracle Support (https://myoraclesupport.com) 中有关此问题的修复方法。

恢复:在 Oracle ILOM 提示符下,先停止再启动受影响的主机。

-> stop /Servers/PDomains/PDomain_n/HOST
Are you sure you want to stop /Servers/PDomains/PDomain_n/HOST (y/n)? y
-> start /Servers/PDomains/PDomain_n/HOST
Are you sure you want to start /Servers/PDomains/PDomain_n/HOST (y/n)? y