Preface

This document describes the features and changes included in this Oracle Hospitality Enterprise Back Office release, which is comprised of:

• Reporting and Analytics

• Forecasting and Budget

• Gift and Loyalty

• Inventory Management

• Labor Management

• Purpose
  
• Audience
  
• Important Information
  
• Customer Support
  
• Documentation
  
• Revision History
  

Purpose

These Release Notes provide an overview of additions, enhancements, and corrections implemented in this software release. Review Enterprise Back Office’s product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is for all Enterprise Back Office users.

Important Information

The Release Notes and product documentation describe the features and functionality in the Advanced version of the Oracle Hospitality Reporting and Analytics and Oracle Hospitality Gift and Loyalty. If you purchased the Standard versions, you may not have access to some of the described features and functionality.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/.

Revision History

Date	Description of Change
August 2016	Initial Publication.
November 2016	Updated browser limitations for Application Compatibility.
January 2017	Clarified requirement for Oracle Database Enterprise Edition, the lack of support for pluggable databases, clarified edition compatibility for Microsoft SQL Server, and the lack of support for TLS 1.1 and 1.2 by mobile Microsoft operating systems.
December 2017	Updated Application Compatibility with MyTask deprecation.
September 2018	Updated Application Compatibility with RTA information, and added the Oracle MICROS Tablet 700 Series information to Mobile Compatibility.
March 2019	Updated Database Server Compatibility and Application Server Compatibility with Windows Server 2016 information.