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Self-Service Application Guide for Oracle Billing Insight > Viewing Standard Analytic Reports >
Use Case: Viewing the Service Details Report
This use case lets a user view the Service Details report showing details about each call, text message, and data transaction made by each service number for the selected billing period. A user can also choose one or all service numbers, usage types, and a new billing period or range. Main Path for Viewing the Service Details Report
The main path occurs when a user clicks Analytics, Billing or Business, and then Service Details to display the Service Details page. Alternate Paths for Viewing the Service Details Report
The following alternate paths can occur in this use case:
- A user clicks a billing period on the Service Billing Trend page.
- A user clicks a billing period on the Service Spending Trend page.
- A user selects the report from the Prompt module on another analytic billing or business report page.
Service Details Page Elements
Table 46 describes the elements of this page.
Table 46. Service Details Page Elements
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Page Title Text |
Service Details |
Prompt Module |
This module displays the following elements:
- Tabs:
- Text: Period Range
- Text and drop-down list: Period Start List
- Text and drop-down list: Period End List
- Text and drop-down list: Service Number List
- Text and drop-down list: Usage Type List
- One of the following:
- Text and drop-down list: Billing Reports List
- Text and drop-down list: Business Reports List
- Button: Submit
Action: Displays the selected report.
- Download and printer-friendly elements
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Service Details Module |
This module displays the following elements:
- Module title text and data: Service Details (Number items)
- Column titles:
- Text and sorting link: Date
- Text and sorting link: Time
- Text and sorting link: Service Number
- Text and sorting link: Name
- Text and sorting link: Number Called
- Text and filter: Category
- Graphic: Note icon
- Graphic: Dispute icon
- Text and sorting link: Usage Type
- Text and sorting link: Tariff
- Text and sorting link: Destination
- Text and sorting link: Duration
- Text, data, and sorting link: Total Charges (Currency)
- Column content:
- Data: Date
- Data: Time
- Data: Service Number
- Data: Name
- Data: Number Called
- Data and link: Category
Link target: Displays the Service Transaction Details dialog box. For details, see Service Transaction Detail Dialog Box Elements.
- Graphic: Note icon
- Graphic: Dispute icon
- Data: Usage Type
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Report Details Module, continued |
- Column content for total row:
- Text: Total
- Data: Total charges for the report
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