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Self-Service Application Guide for Oracle Billing Insight > Viewing Billing and Business Account Overviews >
Use Case: Viewing the Dashboard Overview (Consumer Edition)
This use case lets a consumer user view summary information for a billing account, including total charges, payments made, current usage, monthly trends, and total costs by plan. Main Path for Viewing the Billing Account Dashboard (Consumer Edition)
The main path occurs when a user logs in, and the Self-Service application displays the Dashboard page. Alternate Paths for Viewing the Billing Account Dashboard (Consumer Edition)
An alternate path occurs when a user clicks Dashboard. Dashboard Page Elements (Consumer Edition)
Table 20 describes the elements of this page.
Table 20. Dashboard Page Elements (Consumer Edition)
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Title Text |
Dashboard |
Prompt Module |
This module displays the following element:
- Text and drop-down list: Billing Account Number: List
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Account Summary Module |
This module displays the following elements:
- Module title text and link: Account Summary
Link target: Displays the Statement Summary page. For details, see Statement Summary Page Elements.
- Text and data:
- Statement Date Date
- Previous Balance on Statement Amount
- Payments and Adjustments Amount
- Balance Forward Amount
- Current Monthly Charges Amount
- Taxes and Fees Amount
- Statement Amount Due Amount
- Payment Due Date Date
- Number Days until Payment Due Date. If the payment due date has past, then the background appears red. Otherwise, the background appears green.
- Text and link: Pay Now
Link target: Displays the Pay Now - Billing Account page. For details, see Main Path for Making an Anonymous Payment.
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Current Usage Module |
This module displays the following elements:
- Module title text, data, and link: Current Usage Since Date
Link target: Displays the Unbilled Usage page. For details, see Unbilled Usage Page Elements.
- Horizontal percentage bar showing days used.
- Percentage bar label, text and data: Days Number Days used
- Colored, horizontal percentage bars showing usage for each tariff (voice, messages, data):
- Red. Usage is at or above 90% of the plan allotment.
- Yellow. Usage is between 65% and 90% of the plan allotment.
- Green. Usage is less than 65% of the plan allotment.
- Percentage bar labels:
- Text and data: Days Number Days used
- Text and data: Voice (Minutes) Percentage of Number Minutes
- Text and data: Message (Messages) Percentage of Number Messages
- Text and data: Data (Kilobytes) Number Kilobytes used
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Account Billing Trend Module |
This module displays the following elements:
- Module title text and link: Account Billing Trend
Link target: Displays the Account Billing Trend page. For details, see Account Billing Trend Page Elements.
- Data and link: Billing Period
Link target: Displays the Account Billing Trend page. For details, see Account Billing Trend Page Elements.
- Graphical bar chart: Shows dollars billed for the three most recent monthly billing periods. A red bar indicates that the value is greater than the standard deviation.
- Text and data, based on the standard deviation: Date charges were Amount higher or lower than average. If charges higher than average are noted, then the background is red. Otherwise, the background is green.
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Total Cost by Plan Module |
This module displays the following elements:
- Module title text and link: Total Cost by Plan
Link target: Displays the Total Cost by Plan page. For details, see Total Cost by Plan Page Elements.
- Graphical pie chart with color key: Shows percentage billed for each plan charge type for the selected billing account and billing period.
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