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Use Case: Viewing the Dashboard Overview (Business Edition, Business Hierarchy)


This use case lets a business user view summary information for the user's role permissions and assignment in a business hierarchy, including a group budget chart, group spending chart, list of most expensive calls, and highest spending services.

Main Path for Viewing the Dashboard Overview (Business Edition, Business Hierarchy)

The main path occurs when a user logs in, selects Business Hierarchy on the Manage Hierarchy page, then clicks Dashboard or the Account Overview quick link.

Alternate Paths for Viewing the Dashboard Overview (Business Edition, Business Hierarchy)

The following alternate paths can occur in this use case:

  • A user clicks Dashboard.
  • A user selects the Account Overview quick link.
Dashboard Overview Page Elements (Business Edition, Business Hierarchy)

Table 19 describes the elements of this page.

Table 19. Dashboard Overview Page Elements (Business Edition, Business Hierarchy)
Page Element
Description

Title Text

Dashboard Overview

Group Budget Report Module

This module displays the following elements:

  • Module title text and link: Group Budget Report
    Link target: Displays the Group Budget Report page. For details, see Group Budget Report Page Elements.
  • Graphical bar chart with color key: Shows dollars spent for each group and number and indicates whether the amount is within budget.

Group Spending Trend Module

This module displays the following elements:

  • Module title text and link: Group Spending Trend
    Link target: Displays the Group Spending Trend page. For details, see Group Spending Trend Page Elements.
  • Graphical bar chart: Shows dollars billed for the three most recent monthly billing periods. A red bar indicates that the value is greater than the standard deviation.t

Most Expensive Calls Module

This module displays the following elements:

  • Module title text and link: Most Expensive Calls
    Link target: Displays the Most Expensive Calls page. For details, see Most Expensive Calls Page Elements.
  • Column headings:
    • Text: Service Number
    • Text: Name
    • Text: Account Number
    • Text and data: Total Charges (Currency)
  • Column Content:
  • Content of the total row:
    • Text: Total
    • Data: Total report charges

Highest Spending Services Module

This module displays the following elements:

  • Module title text and link: Highest Spending Services
    Link target: Displays the Highest Spending Services page. For details, see Highest Spending Services Page Elements.
  • Column headings:
    • Text: Service Number
    • Text: Name
    • Text: Account Number
    • Text and data: Total Charges (Currency)
  • Column Content:
  • Content of the total row:
    • Text: Total
    • Data: Total report charges

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