Self-Service Application Guide for Oracle Billing Insight > Viewing Top X Analytic Reports >

Use Case: Viewing the Most Expensive Calls Report


This use case lets a user view the Most Expensive Calls report for a billing period, showing the most expensive calls for a billing account or business hierarchy position. You can optionally generate this report using a batch request.

Main Path for Viewing the Most Expensive Calls Report

The main path occurs when a user clicks Analytics, Billing or Business, then Most Expensive Calls to display the Most Expensive Calls page.

Alternate Paths for Viewing the Most Expensive Calls Report

The following alternate paths can occur in this use case:

  • A user selects the report from the Prompt module on another top X report page.
  • A user clicks Most Expensive Calls on the Dashboard Overview page (Business Edition, Business Hierarchy).
Most Expensive Calls Page Elements

Table 54 describes the elements of this page.

Table 54. Most Expensive Calls Page Elements
Page Element
Description

Page Title

Most Expensive Calls

Prompt Module

This module displays the following elements:

  • Tabs:
    • Report
      Tab target: Displays the Group Budget Report page.
    • Batch Request
      Tab target: Displays the Create Batch Report page. For details, see Create Batch Report Page Elements.
  • Text: Select Period Range
  • Text and drop-down list: From
  • Text and drop-down list: To
  • Text and drop-down list: Number of Results
  • Text and drop-down list: Top X Reports
  • Button: Submit
    Action: Displays the selected report.

Report Details Module

This module displays the following elements:

  • Module title text and data: Most Expensive Calls Report Details (Number items)
  • Column titles:
    • Text and sorting link: Service Number
    • Text and sorting link: Name
    • Text and sorting link: Date
    • Text and sorting link: Time
    • Text and sorting link: Number Called
    • Text and sorting link: Volume
    • Text and sorting link: Total Charges (Currency)
  • Column content:
    • Data and link: Service Number
      Link target: Displays the Service Transaction Details dialog. For details, see Service Transaction Detail Dialog Box Elements.
    • Data: Name
    • Data: Date
    • Data: Time
    • Data: Number Called
    • Data: Volume
    • Data: Total charges for the call
  • Content of the total row:
    • Text: Total
    • Data: Total report charges
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