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Self-Service Application Guide for Oracle Billing Insight > Viewing Top X Analytic Reports >
Use Case: Viewing the Longest Calls Report
This use case lets a user view the Longest Calls report for a billing period, showing the calls with longest duration for a billing account or business hierarchy position. You can optionally generate this report using a batch request. Main Path for Viewing the Longest Calls Report
The main path occurs when a user clicks Analytics, Billing or Business, and then Longest Calls to display the Longest Calls page. Alternate Paths for Viewing the Longest Calls Report
An alternate path occurs when a user selects the report from the Prompt module on another top X report page. Longest Calls Page Elements
Table 55 describes the elements of this page.
Table 55. Longest Calls Page Elements
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Page Title |
Longest Calls |
Prompt Module |
This module displays the following elements:
- Tabs:
- Report
Tab target: Displays the Group Budget Report page.
- Batch Request
Tab target: Displays the Create Batch Report page. For details, see Create Batch Report Page Elements.
- Text: Select Period Range
- Text and drop-down list: From
- Text and drop-down list: To
- Text and drop-down list: Number of Results
- Text and drop-down list: Top X Reports
- Button: Submit
Action: Displays the selected report.
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Report Details Module |
This module displays the following elements:
- Module title text and data: Longest Calls Report Details (Number items)
- Column titles:
- Text and sorting link: Service Number
- Text and sorting link: Name
- Text and sorting link: Date
- Text and sorting link: Time
- Text and sorting link: Number Called
- Text and sorting link: Volume
- Text and sorting link: Total Charges (Currency)
- Column content:
- Data and link: Service Number
Link target: Displays the Service Transaction Details dialog box. For details, see Service Transaction Detail Dialog Box Elements.
- Data: Name
- Data: Date
- Data: Time
- Data: Number called
- Data: Total charges for the call
- Content of the total row:
- Text: Total
- Data: Total report charges
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