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Use Case: Viewing the Most Frequently Called Numbers Report

This use case lets a user view the Most Frequently Called Numbers report for a billing period, showing the most frequently called numbers for a billing account or business hierarchy position. You can optionally generate this report using a batch request.

Main Path for Viewing the Most Frequently Called Numbers Report

The main path occurs when a user clicks Analytics, Billing or Business, and then Most Frequently Called Numbers to display the Most Frequently Called Numbers page.

Alternate Paths for Viewing the Most Frequently Called Numbers Report

An alternate path occurs when a user selects the report from the Prompt module on another top X report page.

Most Frequently Called Numbers Page Elements

Table 56 describes the elements of this page.

Table 56. Most Frequently Called Numbers Page Elements
Page Element
Description

Page Title

Most Frequently Called Numbers

Prompt Module

This module displays the following elements:

  • Tabs:
    • Report
      Tab target: Displays the Group Budget Report page.
    • Batch Request
      Tab target: Displays the Create Batch Report page. For details, see Create Batch Report Page Elements.
  • Text: Select Period Range
  • Text and drop-down list: From
  • Text and drop-down list: To
  • Text and drop-down list: Number of Results
  • Text and drop-down list: Top X Reports
  • Button: Submit
    Action: Displays the selected report.

Report Details Module

This module displays the following elements:

  • Tab: Report
  • Module title text and data: Most Frequently Called Numbers Report Details (Number items)
  • Column titles:
    • Text and sorting link: Number Called
    • Text and sorting link: Number of Calls
    • Text and sorting link: Volume (hh:mm:ss)
    • Text and sorting link: Total Charges (Currency)
  • Column content:
  • Content of the total row:
    • Text: Total
    • Data: Total number of calls
    • Data: Total volume
    • Data: Total report charges
    
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