Self-Service Application Guide for Oracle Billing Insight > Enrolling and Logging In >

Use Case: Enrolling As a User (Consumer Edition Only)


This use case lets a consumer user self-enroll in the Self-Service application.

Main Path for Enrolling as a User

The main path occurs when a user clicks the link in the automated email he or she receives, displaying the User Enrollment page.

Alternate Paths for Enrolling as a User

An alternate path occurs when a user clicks Enroll on the Login page.

User Enrollment Page Elements

Table 12 describes the elements of this page.

Table 12. User Enrollment Page Elements
Page Element
Description

Title Text

User Enrollment

Enroll as a User Module

This module displays the following elements:

  • Module title text: Enroll as a User
  • Button: Next
    Action: Enrolls the user and displays the Login page. For details, see Login Page Elements.
  • Button: Cancel
    Action: Cancels the action.
  • Text: Enrollment for Consumer users only. Business Customers must contact a Customer Care Representative.
  • Text: Billing Information
  • Text and blank field for data entry: *Billing Account Number Field
  • Text and blank field for data entry: *Service Number Field
  • Text: Personal Information
  • Text and blank field for data entry: *User ID Field
  • Text and blank field for data entry: *First Name Field
  • Text and blank field for data entry: Middle Name Field
  • Text and blank field for data entry: *Last Name Field

Enroll as a User Module, continued

  • Text: Mailing Address
  • Text and blank field for data entry: Address Line 1 Field
  • Text and blank field for data entry: Address Line 2 Field
  • Text and blank field for data entry: Address Line 3 Field
  • Text and blank field for data entry: City Field
  • Text and drop-down list: Country List
  • Text and drop-down list: State List
  • Text and blank field for data entry: Postal Code Field

Enroll as a User Module, continued

  • Text: Contact Information
  • Text and blank field for data entry: Home Phone Number Field
  • Text and blank field for data entry: Mobile Phone Number Field
  • Text and drop-down list: Mobile Service Provider List
  • Text: Email Address
  • Text and blank field for data entry: *Email Address Field
  • Text and blank field for data entry: *Confirm Email Address Field
  • Text: *Required Fields
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