Self-Service Application Guide for Oracle Billing Insight > Enrolling and Logging In >

Use Case: Logging Into the Self-Service Application

This use case lets users log into the Self-Service application.

Main Path for Logging Into the Self-Service Application

The main path occurs when a user runs the Self-Service application and is presented with the Login page.

Alternate Paths for Logging Into the Self-Service Application

The following alternate paths can occur in this use case:

• A new consumer user enrolls in the Self-Service application.
• A new business user creates a new password and security question.
• A user clicks the Login link on the Logout page.
• A user clicks Submit on the Forgot User ID page.
• A user clicks Submit on the Reset Password page.

Login Page Elements

Table 13 describes the elements of this page.