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Use Case: Viewing the Most Frequently Called Numbers by Service Agreement Details Report

This use case lets a user view the Most Frequently Called Numbers by Service Agreement Detail report showing the details about each call made to a frequently called number by a selected service number.

Main Path for Viewing the Most Frequently Called Numbers by Service Agreement Details Report

The main path occurs when a user clicks a service number on the Most Frequently Called Numbers by Service Agreement page.

Alternate Paths for Viewing the Most Frequently Called Numbers by Service Agreement Details Report

No alternate paths occur in this use case.

Most Frequently Called Number by Service Agreement Details Page Elements

Table 58 describes the elements of this page.

Table 58. Most Frequently Called Numbers by Service Agreement Details Page Elements
Page Element
Description

Page Title

Most Frequently Called Numbers by Service Agreement Details

Report Details Module

This module displays the following elements:

  • Tab: Report
  • Module title text and data: Most Frequently Called Numbers by Service Agreement Details Report Details (Number items)
  • Column titles:
    • Text: Number Called
    • Text: Service Number
    • Text and sorting link: Date
    • Text and sorting link: Time
    • Text and sorting link: Volume (hh:mm:ss)
    • Text and sorting link: Destination
    • Text and sorting link: Call Type
    • Text and sorting link: Total Charges (Currency)
  • Column content:
    • Data: Number called
    • Data: Service number
    • Data: Number of calls
    • Data: Date
    • Data: Time
    • Data: Volume in hh:mm:ss format
    • Data: Destination
    • Data: Call type
    • Data: Total charges for the call
  • Content of the total row:
    • Text: Total
    • Data: Total volume
    • Data: Total report charges
    
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