Assisted Service Application Guide for Oracle Billing Insight > Servicing Companies >

Use Case: Viewing a List of Company Administrators


This use case lets an agent view a list of a company's Admin users.

Main Path for Viewing a List of Company Administrators

The main path occurs when an agent clicks Administrators next to a company name on the View Company page to display the View Administrators page.

Alternate Paths for Viewing a List of Company Administrators

No alternate paths occur with this use case.

View Administrators Page Elements

Table 17 describes the elements of this page.

Table 17. View Administrators Page Elements
Page Element
Description

Page Title

View Administrators

Search Administrators Module

This module displays the following elements:

  • Text and blank field for data entry: Administrator First Name Field
  • Text and blank field for data entry: Administrator Last Name Field
  • Text and blank field for data entry: Company Name Field
  • Text: Enter a value for at least one of the options and click Submit.
  • Button: Submit
    Action: Searches for the administrator.
  • Button: Cancel
    Action: Cancels the action.

Search Results Module

This module displays the following elements:

  • Module title text and data (One or a combination of the following, for however many fields are searched on):
    • Search on data: Search Results for Field name Criteria (Number items)
    • Wildcard search: Search Results for Field name (Number items)
  • Column titles:
    • Text and sorting link: User ID
    • Text and sorting link: First Name
    • Text and sorting link: Last Name
    • Text and sorting link: Company
    • Text and sorting link: Status
    • Text: Action

Search Results Module, continued

  • Column content:
    • Data and link: User ID
    • Data: First name
    • Data: Last name
    • Data: Company
    • Data: Status value

Text and link: Impersonate
Link target: Displays the Self-Service application as the administrator. For details, see Use Case: Impersonating a User

Assisted Service Application Guide for Oracle Billing Insight Copyright © 2015, Oracle and/or its affiliates. All rights reserved. Legal Notices.