This chapter covers APIs you can use to customize online billing statements. It includes the following topics:

• About Split Billing Rules Management
• Updating Disputes in an External Customer Relationship Management System
• Defining Billing Periods

The online statement feature reduces operational costs when subscribers adopt online statements instead of a printed one. Oracle Billing Insight can render a statement that looks similar to the paper statement. Taking advantage of the dynamic of the Web, Oracle Billing Insight can expand or collapse the amount of data displayed, drill down into details, show a more up-to-date statement, and display a previous statement.