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Implementation Guide for Oracle Billing Insight
What's New in This Release
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Overview of Oracle Billing Insight
About Oracle Billing Insight
About the Self-Service Application
About the Assisted Service Application
About the Command Center Application
About the RESTFul Web Services
About Oracle Billing Insight Architecture
About the Oracle Billing Insight Database
About Oracle Billing Insight Installation Directories
About Application EAR Files
Debugging Oracle Billing Insight
Accessing Oracle Billing Insight Data Dictionary and Javadoc
Identifying the Installed Version of Oracle Billing Insight
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About Customizing Oracle Billing Insight
Best Practices for Customizing Oracle Billing Insight
About User Interface Files
About Repackaging EAR Files
Customizing the Default UI CSS
About Custom JSP Pages and Action Classes
About Velocity Templates
About Customizing Reports
Customizing the User Interface for Multiple Branding
Localizing the User Interface
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Customizing User Management
Deactivating and Reactivating the Bootstrap User
Customizing the Assisted Service User Password Update Requirements
Customizing the Administrator User Password Validation Rule
Customizing End User and Agent Password Validation Rules
Customizing User Enrollment
Customizing the Validation Code Generator
Customizing Account Lockout
Customizing User Authentication and Authorization With Spring Security
About Authentication Request Processing
Customizing Authentication URLs
About Resource Authorization
Adding a New User Role
Adding a New Permission Set
About Deleted Users
Input File Format for the DefUsrAcctRelationship Job
Input File Format for Migrating Consumer Users in Batch
Input File Format for Deleting Consumer Users in Batch
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Customizing Billing Statements
About Split Billing Rules Management
Updating Disputes in an External Customer Relationship Management System
Defining Billing Periods
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Using and Customizing Email and SMS Notifications
About Batch Email Notification Processing
Notification Methods: Instant and Batch
Email Notification Template Content for Business Users
Email Notification Template Content for Consumer Users
SMS Notification Template Content
Customizing the Content of Notifications
Customizing the Default Display Patterns Used in Notifications
Configuring Messaging Properties
Adding a Custom Message Provider
Configuring the Secure Bill-Ready Notification Password
Disabling SMS Notifications
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Using the Reporting Engine
Reporting Engine Features
Reporting Engine Architecture
Reporting Engine Object Model
Components Used by the Reporting Engine
Using the Report List Properties File
Configuring Batch Reporting
Report XML
Creating a PDF Template for Reporting
Predefined Context Variables
Integration with Struts and Tiles
Reporting API
Core Reporting Features
Sorting Feature of the Reporting Engine
Paging Feature of the Reporting Engine
Dynamic SQL
Internationalization and Localization of Reporting
Object Data Source
DSV Data Source
Drilldown and Breadcrumb Link
Customizing the Reporting Engine
Write Your Own Report XML
Customize the Report Template
Write Your Own Action Classes and ReportBean
Packaging
Hiding Report Columns and Manipulating IReport
Unlimited Paging
Reloading Report XML and Templates without Restarting the Server
Customizing Threshold Values for Batch Reporting
Customizing Charts
Configurable Chart Properties
Customizing the Statement Summary Chart
Changing the Local Storage Location for the HTML Report Formatting Files
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Payment Processing
About Check Processing
Example of Adding a Check Account at Enrollment
Check Account Enrollment Status Workflow
Check Payment Transaction Workflow
Automated Clearing House (ACH) Return Codes
About Credit and Debit Card Processing
Paymentech Authorization Transactions
Credit Card and Debit Card Payment Status
Credit and Debit Card Payment Transactions
Instant Credit or Debit Card Payments
Scheduled Credit and Debit Card Payments
User Options
Using PayPal Payflow Pro as a Payment Gateway
Using Chase Paymentech Orbital Payment Gateway
Address Verification Service
About Recurring Payment Processing
Tables Updated by Recurring Payments
Recurring Payment Transaction Cycle
User Interface Updates to the Recurring Payments Table
Recurring Payment Job
Example of Scheduling the Amount Due Before the Due Date
Example of Scheduling the Amount Due on a Fixed Pay Date
Example of Scheduling a Fixed Amount Before the Due Date
Example of Scheduling Fixed Amount and Fixed Pay Date
About Payment Auditing
Using Payment Debug
Input File Format for Canceling Payments for Consumer Users in Batch
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Customizing Payment
About Payment Plug-Ins
Creating an ACH Plug-In
Creating a Credit Card Plug-In
Creating a Payment Reminder Plug-In
Creating a Recurring Payment Plug-In
Customizing Oracle Billing Insight Payment Template Files
Generating Accounts Receivables (A/R Files)
Customizing the Payment Amount Format
Packaging Oracle Billing Insight Payment Custom Code
About the APIs for Implementing Custom Payment Cassette Cartridges
Implementing Custom Payment Cassette Cartridges
Configuring Convenience Fee Payments
Handling Multiple Payee ACH Accounts
Using Payment APIs
Configuring International Bank Routing
Customizing Anonymous Payment Validation
Updating the Back-End Billing System With a Top-Up Payment
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Customizing the Payment Consolidator Integration Module
Overview of Processing with a Payment Consolidator
Payment Consolidation Jobs
Payment Consolidation Input and Output Files
The Payment Consolidation Template Engine
Process of Implementing a Payment Consolidator
Creating Customized Payment Consolidation Templates
Sample Payment Consolidation Template Files
The File Structure XML Template
The Record XML Templates
Template Attributes
Template Variables
Logic Operators
Accessing an Object's Public Fields and Methods
Adding a New Java Object Instance or Static Class
Adding Cartridge Property Keys
Setting Payment Consolidation Configuration Parameters
Customizing the Bill Detail URL
Implementing Payment Consolidator Plug-Ins
Payment Consolidator Java APIs
Default File Formats for Payment Consolidation
Account Enrollment Input File Format
Enrollment Acknowledgement Output File Format
Bill Summary Output File Format
Bill Summary Acknowledgement Input File Format
Data Element Mappings - Example A
Data Element Mappings - Example B
Payment Consolidation Database Tables
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Customizing the Assisted Service Application
About the Assisted Service Application Functionality
Assisted Service Application Files
Integrating the Assisted Service Application With CRM or Other Back Office Systems
About Impersonation Auditing
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Reporting on Audit Data
Reporting on User Audit Data
Reporting on System Administrator Audit Data
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Load Input File Specifications and Data Mapping
Preprocessor Tasks
Data File Loading Tasks
About Data Load Processing
File Record and Dimension Table Mapping
File Record and Fact Table Mapping
File Formats for Dimension-Level Information
File Formats for Statement-Level Information
File Formats for Account-Level Information
File Formats for Service-Level Information
File Formats for Service Detail-Level Information
File Formats for Unbilled Detail-Level Information
File Formats for Prepaid Information
File Formats for Batch Provisioning Data
Internationalization Support Settings
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