Charging Menu Items to a Room

A guest completes the following steps to charge menu items to a room account when the property uses Simphony version 2.8 or later and the Oracle Hospitality OPERA 5 Hotel Property Systems version 5.0.04.01 or later.

1. Add menu items in Operations (Ops) using one of the following handheld devices:

   • Oracle MICROS Table E-Series

   • Zebra MC40 (formerly the Motorola MC40) mobile device running on the Android mobile operating system and configured with either an integrated or external magnetic card reader

2. Go to the Pay at the Table page, and select Next.
3. (Optional) Select a different language from the drop-down list to translate the entry fields.
4. If the guest wants to change the tip percentage or amount, on the Add a Tip page, tap in the Text field, enter a different tip value, and select Next.
5. If the guest wants to receive an electronic receipt with signature, enter a valid email address and select Next. If the guest does not want to receive an electronic receipt, leave this field blank.
6. Select the PATT Room Charge function key.
7. Enter the guest’s room number and click Enter.
8. Enter the last name of the guest.
9. Enter the guest’s signature on the device and select Next. A Payment Successful Thank You message appears.

When the guest checks out of the hotel at the front desk, the front desk manager verifies the total payment with the guest, and adds it to the room account invoice.