Charging Menu Items to a Room using Transaction Services

A guest completes the following steps using a kiosk, mobile device, or TV to charge menu items to a room account when the property uses Simphony version 2.8 or later and the Oracle Hospitality OPERA 5 Hotel Property Systems version 5.0.04.01 or later.

1. In the Type drop-down, select Menu Item, and then enter the value of the menu item in the Number field.
2. Click the Add Item button.
3. Click Calculate Total to see the menu item price.
4. (Optional) In the Type drop-down, select Service Charge, and then enter the value of the service charge in the Number field.
5. (Optional) In the Type drop-down, select the discount type (for example, Item Discount or Subtotal Discount), and then enter the value of the discount in the Number field.
6. In the Type drop-down, select Tender, and then enter the value of the loadable payment module tender in the Number field.
7. In the Value, field, enter the total amount due.
8. In the Add Reference field, enter the following information:

   • Room Number

   • Serving Period

   • Guest Name

   • Payment Module

9. Click Post Transaction. The guest room number and name appear on the closed check and print on the receipt.