Help for Help

An extensive online help is available in several languages in the MICROS Retail OSCAR POS program to support you during your work with the system.

Liability:

During the current product development phase MICROS Retail Deutschland GmbH reserves the right to add, change or remove features for technical or economic reasons without giving prior notice. The same also applies to the details in the online documentation. This documentation has been drawn up with the highest possible degree of diligence. MICROS Retail Deutschland GmbH cannot, however, accept liability for errors in the documentation and any and all damage which may ensure thereof. If any error is discovered, please contact us immediately. We will try to amend this error as quickly as possible..

MICROS Retail Deutschland GmbH Salzufer 8 D-10587 Berlin

Use the Index, if you want to branch directly to specific topics in this documentation.

The online help provides simple and fast information on the processes you are undergoing at the time. The functions or commands you do not know are explained here.

You can find additional help information in the section Basis, where all the necessary basic information for operating the graphical user interface and using the MICROS Retail OSCAR POS Database Application System is available.
The Contents give a complete overview of the documentation of the MICROS Retail OSCAR POS Database Application System. (Application, in this sense, is a system of related tasks, which are organized in such a way that the user can concentrate on doing his job and not be bothered with system matters.)
In the Glossary the technical terms used in the documentation are defined.
An alphabetically ordered Keyword Index helps to find information for specific topics.

Selection of language

Certain preconditions must be met depending on the operating system under which the MICROS Retail OSCAR POS program is installed if access to the help system is required. The language required can be set as a default or can be selected from the menu.

The following applies for operating system UNIX:

Draw up the following symbolic links to have access to the help files in the various languages.

For German:
ln -s /usr/oscaruser/oscar.d/help.Deutsch ./OscarHelp.Deutsch
For English:
ln -s /usr/oscaruser/oscar.d/help.English ./OscarHelp.English
For French:
ln -s /usr/oscaruser/oscar.d/help.Francais ./OscarHelp.Francais

The following applies to operating system WIN-NT:

Acess to the MICROS Retail OSCAR POS Help system under WIN-NT assumes that Internet explorer 4.0 and Servicepack 3 have been installed. If Internet explorer 4.0 is installed retrospectively the following sequence must be adhered to:

Installation of Service pack 3
Installation of Internet explorer 4.0
Installation of MICROS Retail OSCAR POS program

Calling the Help Function

There are different ways to call the Online Help. How the help function is shown, depends on which program you are working with in the system and which type of help information you require. However, it is possible, that not all of the help topics of all the programs are supported.

You can do the following to access Help:

Choose one of the Help Topics from the Help menu.
Press <F1> if you are in a program. This type of Help is context-sensitive, i.e. you can press <F1> to obtain information on the field where you are in at that moment.

If you wish that the Help Window stays constantly in the foreground and displays constantly the actual help information, you can activate the switch Permanent Help.

There is also a "Help" button in different programs or dialog windows. You can access the Help information to the current program by clicking this button.

Calling Help from the Help Menu

The Help menu is the last menu title on the menu bar. If you access Help from the menu bar, a list of help topics will be shown.

Click on the menu Help.
Click on the desired Help Topic.

or:

Press the keys <ALT>H.
Enter the underlined letter for the desired topic. Or press the <Arrow Up Key> or the <Arrow Down Key> to get to the desired topic, and then ENTER.

Note: If you are using the Online Help for the first time, choose the topic Help from the menu Help.

Permanent Help

If you need Help information constantly, you can switch on the Permanent Help option. This option is an item under the Help menu.

If this switch is activated, the Help information of the input field, with which you are working in the active program, will be displayed.

If this switch is deactivated, you can obtain the Help information only when the <F1> key is pressed.

Entry help

In addition to the context-sensitive help offered in the MICROS Retail OSCAR POS program the user can also can also call up help texts for the fields in the entry masks. These texts must be updated for every field and every entry mask in program System -> User interface -> CTRL Help texts.

The mask is as follows if the mouse is positioned in this field.

Entry help for field "Item".

Click on the image to return to the Table of Contents.

MICROS Retail Deutschland GmbH

Am Stadtholz 39

33609 Berlin
Germany