The online
and offline conditions of the terminals configured can be stored in the system.
This allows, for example, for an alert message to be sent to a terminal which
is offline if reports are called up at the administration terminal. During call
up of report chains, no warning messages are shown at the administration
terminal. An additional report must be included in the report chain (see Report
chains for offline terminals).
The prerequisite
for automatic recognition of online and offline conditions in the terminal is
that a process unit for an Alert manager has been set up.
The online
and offline conditions of a terminal are stored in the system and can be
displayed with program System -> Configuration -> Process
unit status.
When the
operator calls up a report at the administration terminal and if this includes
an interval and date as selection criteria, a check is carried out with the
process unit status as to whether the terminals are in offline mode at that
period in time. The operator can ignore this message or can discontinue the
report. Reports printed in spite of the offline message are marked accordingly
in the header data.
Terminals
which have been set to offline intentionally, e.g. for maintenance work, can be
deactivated or re-activated with call up of report "Activate /
Deactivate processes".
This
report is available in the following update programs:
A review of
the offline times for branches and terminals can be printed out with report
"Data complete".
This
report is available in the following programs:
Note:
The offline check does not affect reports printed on the terminal and does not
apply to status reports, e.g. customer status report, reports with operator accounting
periods and for non-statistical reports (e.g. basic data reports).
If
online/offline check of terminal is required for report chains the report
"Offline check chain report" (=LstChainOfflCheck) must be in
first position in the report chain.
Depending
on the selection criteria this report checks whether terminals are offline. If
no offline terminals are recognised, the report chain is processed as usual. If
offline terminals are found in the system, the report chain processing will be
stopped and a warning goes out to the operator. The ensuing dialog allows the
operator to decide whether the report chain is to continue or whether it is to
be discontinued.
NOTE:
The warning message indicating offline terminals during a report chain can be
suppressed by setting parameter "ShortReport" (= no query) in report
"Offline check chain report" in the report chain parameters. In such
a case, there will be no dialog if an offline terminal is found. However, the
header data of the report shows the text "!!! Terminals
offline- re-print report !!!".