Purpose: This screen displays new delivery or pickup orders assigned to your store location for fulfillment. Only orders that haven’t yet been accepted and printed are displayed. The oldest orders are listed first.
Note: This screen does not display ship to store orders. You can use the View All Open Orders Screen or the View Orders Ready to Receive Screen to receive ship to store orders received at your store location.
How to display this screen: Select New Orders at the Home Screen or View New Orders from the View All Open Orders Screen.
About this screen:
• Options
• Fields
• one order: Click the Accept & Print option in the Next Action column, or select the order and click the Accept & Print option at the bottom of the screen • more than one order: Select each order to accept or click Select All, and click the Accept & Print option at the bottom of the screen Search for orders: See the search fields to the right View order detail: Click View for an order to advance to the View Order Detail Screen • one order: Click the Reject option in the Next Action column, or select the order and click the Reject option at the bottom of the screen • more than one order: Select each order to reject or click Select All, and click the Reject option at the bottom of the screen Selecting and deselecting multiple orders: You can select each order individually, or use the Select All option at the bottom of the screen. The number of selected orders is indicated at the bottom left. Alternatively, you can use the Deselect All option at the bottom of the screen to clear your selections. Navigation: • Return to Home Screen: click Home (top left) • Advance to View All Open Orders Screen: click View All Open Orders (top right) Sort displayed orders: Click a column heading displaying order data (such as Order Number) to sort the displayed orders by the information in that column. |
Searching: • Order Type (All Order Types defaults if your location can fulfill both delivery and pickup orders, however you can also select Delivery or Pickup. If the location can fulfill only delivery or pickup orders, the specific order type defaults) • Shipping Method (if your location fulfills delivery orders) Note: You can’t search based on company name. • Date (can include a “from” and “to” date) Results: • Customer • Date • Next Action: always Accept & Print Top of screen: • User ID Bottom of screen: |
• How can a new order be late? • Why is the same order listed twice? • How to display all open orders? Use the View All Open Orders Screen, available from the Home Screen by selecting Open Orders. • How to display all orders across all locations? Use the Search Orders Screen, available from the Home Screen by selecting Find Orders. |
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