Printing the Customer Detail Exposure Report (PCAR) | Contents | SCVs | Search | Glossary | Reports | Solutions | XML | Index | Working with Customer Warranty Information (WCST) |
Customer Detail Exposure Report by Reason Code
How to print: Complete the Print Customer Detail Exposure Report Screen.
For more information: See the sample report in PDF format.
Contents:
• the customer action reason code selected for the customer action note
• the description of the customer action reason code
• the date range you entered at the Print Customer Detail Exposure Report Screen
• the sold-to customer number
• the bill-to customer number
• the street address for the customer
• the city, state, zip and country for the customer
• the day phone number and extension for the customer
• the evening phone number and extension for the customer
• the fax or mobile number and extension for the customer
Note: the Third Phone Number Type (L53) system control value determines whether the third phone number is labeled the Fax or Mobile number.
• the action note
Note: If there are multiple customer action notes for a customer, the report lists just the first note.
• the reason code totals