Logging into Order Management System

When you select the Order Management System URL, it opens in a separate window. The new window displays the Order Management System Login Screen, while the other window might display a message indicating that Order Management System is open in another browser window. The new window provides access to Order Management System without the address bar and back button. Once the login window opens in this window, it is safe to close the original window displaying the message.

Note: If you start Order Management System without using the separate window, the entire contents of each screen might not be displayed correctly.

For more information: See Browser Setup for Order Management System.

Order Management System Login Screen

Use this screen to sign in to the Order Management System application. You must provide a valid Order Management System user ID and password and select Sign In.

Successful Login

If the Order Management System user ID and password are valid, the system authenticates the user, authorizing the user to access the application, and logs the user into the Order Management System application.

Determining the user’s language and date format: The system looks at the Locale and Date Format defined for the user in the Users table to determine the language and date format to display in certain areas of the application.

See:

• Regional Settings for an overview.

• Which Date Format Defaults? for more information on which date format the system uses in different areas of the application.

• Which Number Format Defaults? for more information on the decimal and thousand separators the system uses in different areas of the application.

Password expiration error: When you first login if the user’s password will expire within 15 days, the system displays the error message Your password will expire in X days, where X is the number of days remaining. You will need to change the user’s current password to a new password.

Unsuccessful Login

If the login screen indicates that your user ID and password are invalid: This situation can occur if:

• the Order Management System user ID does not exist. Log in to Order Management System using another user ID and advance to Working with User Records (WUSR) to verify the user ID exists.

• an invalid password was entered. Log in to Order Management System using another user ID and advance to Working with User Records (WUSR) to reset the user’s password.

• the user’s password has expired. In this situation, the system displays a Password Expired screen where you can provide a new password.

• the connection to the database server is temporarily lost. You can confirm the problem by checking the CWDirect log. To correct the situation, restart Order Management System.

• the user ID is disabled. The Status of a user ID is stored in the Users table and indicates whether a user ID is *ENABLED or *DISABLED. Log in to Order Management System using another user ID and advance to Working with User Records (WUSR) to re-enable the user.

Note: After you re-enable a user ID, the user ID remains disabled until the Lockout Duration specified in the User Lockout options in WebLogic has passed. See Protecting User Accounts in the Configuring Security for a WebLogic Domain section of the Oracle WebLogic Server documentation for more information:

http://docs.oracle.com/cd/E24329_01/web.1211/e24422/domain.htm#SECMG402

See the Administration guide for step-by-step instructions on how to set up users, password requirements, and for additional setup requirements.